Wall to Wall Carpet Cleaning

Judge for yourself ,we go out of our way to make the customer happy.

Wall to wall does it all! I needed help fixing the rail on my porch and cleaning out my gutters and he had it done in hours and was a hoot all the time! Very pleased.

We had Mr.Wise clean all the carpets in our house and had a great experience with him . He made sure he didn't miss a spot and went out of his way to make sure we was completely satisfied. I recommend him to everyone and will continue . Thank u Mr.Wise

Review: RUGS WERE GIVEN TO CHARLES WISE, OWNER OF BUSINESS, TO CLEAN IN NOVEMBER. HE HAS NOT RETURNED THEM. I HAVE THE SALES RECEIPTS FOR THEM, APPROX $2000 EACH, 8' BY 10'. THIS IS SOMEONE KNOWN BY US FOR YEARS. HE HAS ONE EXCUSE AFTER ANOTHER ABOUT WHY HE HAS NOT RETURNED THEM.Desired Settlement: I WOULD LIKE TO HAVE THE RUGS RETURNED TO MY HOME AND MAKE SURE HE BECOMES KNOWN TO BE UNRELIABLE.

Business

Response:

I have the rugs in my van and will deliver them to you this weekend.

Consumer

Response:

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

I still have not received the rugs.

Regards,