Complaint:
I am rejecting this response because:There ARE time limits in
the state of Texas to bill a patient in a timely mannerAccording to Texas Statues for Civil Practice and Remedies Code, Title 6, Chapter 146, Section 2(c), a healthcare service provider shall bill a patient for services provided no later than the first day of the 11th month after the date the services are provided
Sincerely,
*** ***
We installed 2 furnaces for [redacted]. After a month customer called and said fan seems to run a lot and wants us to come out. We asked him if the furnace was holding temp and he got aggravated and started to swear and name calling - (there is a setting on the thermostat that is fan...
on or fan auto we were trying to see where the setting was) We told him that there is a 10 year parts and 6 year labor warranty on equipment failure and no warranty on operator error and he blew up dropping F bombs. We hung up on him. the next day his wife called and we walked her through the thermostat and it was set to fan on. [redacted] later emailed us apologizing and thanked us for helping him out. We did go back out and checked the settings for him at no charge
Complaint:
I am rejecting this response because:There ARE time limits in
the state of Texas to bill a patient in a timely mannerAccording to Texas Statues for Civil Practice and Remedies Code, Title 6, Chapter 146, Section 2(c), a healthcare service provider shall bill a patient for services provided no later than the first day of the 11th month after the date the services are provided
Sincerely,
*** ***
I suppose we are done here--at an impasse.?
We installed 2 furnaces for [redacted]. After a month customer called and said fan seems to run a lot and wants us to come out. We asked him if the furnace was holding temp and he got aggravated and started to swear and name calling - (there is a setting on the thermostat that is fan...
on or fan auto we were trying to see where the setting was) We told him that there is a 10 year parts and 6 year labor warranty on equipment failure and no warranty on operator error and he blew up dropping F bombs. We hung up on him. the next day his wife called and we walked her through the thermostat and it was set to fan on. [redacted] later emailed us apologizing and thanked us for helping him out. We did go back out and checked the settings for him at no charge