I am rejecting this response because: When I brought the vehicle in, I explained to the service writer in detail, that the newly replaced driver front seat was from a salvage yard, and that I was aware that the vehicle, from which the seat had been taken, was involved in a front end collision, and that the dash airbags had deployed in the accident, but was unsure, if the side, seat airbags had also deployed, but was unsure how to check that. My complaint is based upon the fact that they failed to check the obvious reason that the light would not clear...THERE WAS NO AIRBAG, SINCE IT HAD ALREADY DEPLOYED!! NOT "rocket science". Saying that I declined to have them search any further to solve the issue, side-steps the base issue...had they done their job completely, the job that I brought the vehicle to the dealership to solve, and the job that I should have been charged for. Saying that they needed additional testing to solve the issue is absurd. I could have spent additional money, which they recommended to solve the issue by buying a new wiring harness, or airbag module, only to find that the real problem was "THERE WAS NO AIRBAG". Their answer is lame and dismissive.
I am rejecting this response because: When I brought the vehicle in, I explained to the service writer in detail, that the newly replaced driver front seat was from a salvage yard, and that I was aware that the vehicle, from which the seat had been taken, was involved in a front end collision, and that the dash airbags had deployed in the accident, but was unsure, if the side, seat airbags had also deployed, but was unsure how to check that. My complaint is based upon the fact that they failed to check the obvious reason that the light would not clear...THERE WAS NO AIRBAG, SINCE IT HAD ALREADY DEPLOYED!! NOT "rocket science". Saying that I declined to have them search any further to solve the issue, side-steps the base issue...had they done their job completely, the job that I brought the vehicle to the dealership to solve, and the job that I should have been charged for. Saying that they needed additional testing to solve the issue is absurd. I could have spent additional money, which they recommended to solve the issue by buying a new wiring harness, or airbag module, only to find that the real problem was "THERE WAS NO AIRBAG". Their answer is lame and dismissive.