Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
Greetings Sa'eed, we contacted the Guest [redacted] and offered/ provided an upgrade to a suite on her next stay, 2 free buffet meals and $100. She was pleased with the apology and our efforts to make up for the lapse in service.Please feel free to contact me and thank you. [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
Greetings Sa'eed, we contacted the Guest [redacted] and offered/ provided an upgrade to a suite on her next stay, 2 free buffet meals and $100. She was pleased with the apology and our efforts to make up for the lapse in service.Please feel free to contact me and thank you. [redacted]