Walt's Auto Service

[redacted]: I have received your complaint from the Revdex.com. I have to admit I was surprised. You had an appointment on May 1st for us to remove transmission pan to inspect the filter install, at no cost to you. You did not show up for your appointment and did not call to...

reschedule. Since I received the complaint letter I have called to speak with you numerous times regarding the complaint. However, your mailbox is full and I cannot leave a message.Please contact me to discuss a resolution to your complaint.  Thanks,[redacted]

Review: I had walts auto repair change my tranny fluid and filter,oil and filter,and flush my radiator.I noticed my automatic transmission was jerking when shifting.(after picking my car up after services.the mechanic checked their work. my car was 1 quart low of tranny fluid 1/2 quart low on oil,and the resivour was empty.he put fluids in it and told me to drive it a few days. I did,having the same problem.they told me on top of the $320.00 I paid them they would need another $180.00 to flush my tranny with no guarantee that it would help.there was nothing wrong with my car when I took it it I had them replace fluids because its an older car. please help.Desired Settlement: I would like them to fix my tranny, or replace it. it jerks really bad when it shifts

Business

Response:

[redacted]: I have received your complaint from the Revdex.com. I have to admit I was surprised. You had an appointment on May 1st for us to remove transmission pan to inspect the filter install, at no cost to you. You did not show up for your appointment and did not call to reschedule. Since I received the complaint letter I have called to speak with you numerous times regarding the complaint. However, your mailbox is full and I cannot leave a message.Please contact me to discuss a resolution to your complaint. Thanks,[redacted]