Complaint: [redacted] I am rejecting this response because:I have no dispute with the first paragraphs of thebusiness messageThe tractor did not make the noiseat the December 4, date but went we went intothe field again it started and the WD was notworkingWe use the tractor almost every daywhether feeding stock or putting up hayIf it goes toshop, we need something to replace it.It should be noted that I thought the bill of $4393.84was extremely high for replacing bearings on theright front of tractor especially when I took the wheeloff and found the bad bearings in less than an hour inthe field.We also had to buy a set of chains for tractor ($720) so that we could continue to operateWe were able to get the tractor back to the businessin June in which more work was done not onlyto 4WD but throttleIt seemed to be working until weAgain had it in the field and feeding stock, and foundthat it was not working again.I paid the part of the bill that covered the throttle butnot the rest.I then talked to a mechanic who was let go by thebusiness and whom I consider a reliable source andhe advised that the work that was done first was notright and if anyone has any questions to contact him.One of the mechanics currently working for businessstopped at the ranch and checked the tractor againand called me and advised that he thought we shouldhave an activator and a switchI advised him at thattime that I was not going to pay for anymore partsuntil the problem is resolved.I feel that the problem should have been resolvedwith the first trip to the shopWe have been fightingwith the issue all winter again (being stuck times).I'm am considering having another business work onthe tractor and if results show that Walter Implementwas at fault, having the bill sent to them.I have also contacted the main office back east whichgoverns dealerships but have not heard from the fieldman in this areaI have called them times Sincerely, [redacted]
Complaint: [redacted] I am rejecting this response because:I have no dispute with the first paragraphs of thebusiness messageThe tractor did not make the noiseat the December 4, date but went we went intothe field again it started and the WD was notworkingWe use the tractor almost every daywhether feeding stock or putting up hayIf it goes toshop, we need something to replace it.It should be noted that I thought the bill of $4393.84was extremely high for replacing bearings on theright front of tractor especially when I took the wheeloff and found the bad bearings in less than an hour inthe field.We also had to buy a set of chains for tractor ($720) so that we could continue to operateWe were able to get the tractor back to the businessin June in which more work was done not onlyto 4WD but throttleIt seemed to be working until weAgain had it in the field and feeding stock, and foundthat it was not working again.I paid the part of the bill that covered the throttle butnot the rest.I then talked to a mechanic who was let go by thebusiness and whom I consider a reliable source andhe advised that the work that was done first was notright and if anyone has any questions to contact him.One of the mechanics currently working for businessstopped at the ranch and checked the tractor againand called me and advised that he thought we shouldhave an activator and a switchI advised him at thattime that I was not going to pay for anymore partsuntil the problem is resolved.I feel that the problem should have been resolvedwith the first trip to the shopWe have been fightingwith the issue all winter again (being stuck times).I'm am considering having another business work onthe tractor and if results show that Walter Implementwas at fault, having the bill sent to them.I have also contacted the main office back east whichgoverns dealerships but have not heard from the fieldman in this areaI have called them times Sincerely, [redacted]