Walter's Audi of Riverside

Ms. [redacted] We spoke with Trans Union they indicated the request must come from Ms. [redacted].  She must first call Trans Union and make the request. Then she must send a letter requesting the removal and then they will decide whether they are willing to take down the credit report.  If Ms. [redacted] has further question she can reach [redacted] one of our Finance Managers who made the request to Trans Union.   Best Regards,     [redacted]

Dear Ms. [redacted] My name is [redacted] I am the General Manager of Walter’s Audi.  I spoke with Ms. [redacted] last week and she shared her experience with me.  I advised Ms. [redacted] we do not hold onto cars once they reach 60 days of age in our inventory and it was our impression that she...

was not happy with the payment on the vehicle she was interested in,  which was a Audi TT.  Our final asking price on the vehicle was $27900 plus Tax and license and she requested an Extended Limited Warranty Service Contract that was $3980.  If you add the Selling price $27990 plus California Sales tax $2448 plus the doc fee $80 plus the California License fee of $427 the total amount financed is $34,730 divided by the term we offered 72 months the payment( without any interest) is ($482)  times term.  Her expectations were unreasonable to begin with and we spent lots of time trying to set her sights higher and were unable to do it.  I called her and advised her we could get the vehicle back from the Dealer we sold it to because it was an aged unit and sell it to her for her requested price and include the extended service contract but it would require $8400 down payment on her part to get to the monthly payment she wanted of $400 a month.  We ran her credit because she requested financing with us and we had a signed credit application giving us permission to run her credit.  I can call the reporting agency but it has been my experience that getting them to remove anything is next to impossible. We apologized for running her credit but we thought she wanted us to get her approved on credit.  This type of scenario happens from time to time that someone really wants a car but their budget does not allow for the type of car they are trying to obtain.  We offered her an interest rate of 2.99 APR which is extremely competitive for extended term financing.  We were offering the car at the same price we wholesaled it to another dealer in Newport Beach.  I feel we did everything we could to help Ms. [redacted] to obtain this vehicle but she was unwilling to come up with the down payment necessary to reach her desired goal of $400 per month for 72 months at 2.99APR.  All of this transpired over a two or three day period prior to us selling the car wholesale to another dealer.  I gave Ms. [redacted] the name of the new dealer who has the car she was not interested.  This was your claim ID#1[redacted]1.   Best regards,   [redacted] General Manager Walter’s Audi ###-###-####