USER BEWARE!!!
-LACK OF PRODUCT KNOWLEDGE, DESIGN, & FUNCTIONABILITY
-POOR CUSTOMER SERVICE QUALITY AND RESPONSE TIME
As the franchise holder of Culligan services in San Angelo, Angelo Water Service Cois the ONLY option for rental RO water equipment and service in San Angelo, and they operate as such! From the beginning, it has been a mess, literallyDuring initial install they flooded our buildingIn the & 1/years we have used their services we have seen over dozen leaks/small floods, due to faulty equipment set-upEach month they came to service the equipment there was a leak within 24-hourswithout failEach and every time this occurred we were left to clean up the mess ourselves and to be without our RO services for at least hoursthis is the typical amount of time for a tech to "be able to make it out"Every time we would call in a problem, we were made to feel as though WE were a bother! Tried to reach a supervisor, to no avail, was never called back once
USER BEWARE!!!
-LACK OF PRODUCT KNOWLEDGE, DESIGN, & FUNCTIONABILITY
-POOR CUSTOMER SERVICE QUALITY AND RESPONSE TIME
As the franchise holder of Culligan services in San Angelo, Angelo Water Service Cois the ONLY option for rental RO water equipment and service in San Angelo, and they operate as such! From the beginning, it has been a mess, literallyDuring initial install they flooded our buildingIn the & 1/years we have used their services we have seen over dozen leaks/small floods, due to faulty equipment set-upEach month they came to service the equipment there was a leak within 24-hourswithout failEach and every time this occurred we were left to clean up the mess ourselves and to be without our RO services for at least hoursthis is the typical amount of time for a tech to "be able to make it out"Every time we would call in a problem, we were made to feel as though WE were a bother! Tried to reach a supervisor, to no avail, was never called back once