Walton Fitness Reviews (3)
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Regards, *** ***
The customer made a request to change her status and that of her grandson by eMailThe request was missed by our staff which resulted in her being overcharged for monthsWhen she brought it to our attention she was given a full refund within days
Amber has been a member at our gym since 2014. She sent an eMail in march to put her $25 per month membership on hold. The eMail was missed by our staff. On June 23 she emailed and called by phone. The assistant manager apologized that it was missed and that it would be taken care of. On July 6 she...
was given a full credit and was told by the owner that it had been remedied.