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Walts Barbeque

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Walts Barbeque Reviews (3)

I have spoken with the manager that I had the issue with and he has since apologized and I acceptedI was previously
advised I was banned from all walts barbeque establishments but *** had said I was welcome backAccording to the businesses response, I was offered a creditI do not recollect that being spoken of, but I will take this response as an accord that I do have a standing credit with the restaurant and have taken a screenshotIf I have a credit, than I will patronize the business again but the question of how I attacked their employees, and more importantly, the fact that I was called a racist and accused of racially motivated speech and actions has never been addressed or answered toI would like clarification on that, as I did not use racism of any kind, nor did I attack anyone
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

I spoke to the customer and apologized for the error A credit has been issued and the complaint should be resolved at this timeThank you,
***

Concern ID: [redacted]1 message[redacted] <[redacted]@waltsbarbeque.com> Fri, May 13, 2016 at 10:18 PMTo: [email protected]: [redacted] <[redacted]>Mrs. [redacted],We have spoken with Mr. [redacted] about the situation regarding an accidental double charge to his account and resolved the issue through the following means:1) We acknowledged our mistake in accidental double charging his account and refunded all funds (including what was due to us in payment for his food for the inconvenience)2) There was also an harsh discussion in store between Mr. [redacted] and one of our managers about the accidental double charge. Our manager personally called Mr. [redacted] and apologized for how the situation was handle. Mr. [redacted] also apologized and claimed that the situation was resolved.If you need any further information regarding the incident please reach out.Respectfully,[redacted]Owner & Executive Chef, Walt’s Barbeque###-###-####, [redacted]@waltsbarbeque.com

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