Wapakoneta Lodging, LLC

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint.? [To assist us in bringing this matter to a close, Please let us? know below why you are rejecting the offer made by the business.] Regards, T [redacted] - S [redacted] G [redacted] -a [redacted] In regards to S [redacted] B [redacted] 1) you got address wrongIt is [redacted] **? 2) I am enclosing a e mail I sent to you and you emailed me the loan application, and I called and talked to S [redacted] in the office about the total of loan, I am sending emkail where you said leave that blank and dhp can fill the amount out.3)about T [redacted] and S [redacted] asking about lowering the payment for him being hurt, we did not agree to that because dhp said it would cost us $after the or mtsWe did not agree to that.4)DHP did send hispanics out to check on problem wit squirrels, They did not fix the problem, I enclosed a email about thatYou said they were only out there for reason the squirrel but the two men looked at the other problemsEnclosed is emails stating that you were aware of all problemsfrom ceiling, wiring, heat pump and water or mold leaking down walls and moreI also emailed another lady C [redacted] B [redacted] ,A [redacted] k***all are aware..5) Enclosed is emails where I sent about all issuses with house.6) S [redacted] states we have not sent documates DD, SS, Bank account and filled out loanDHP has been taking out $a month for months how are you getting that if you don't have that imformationWe have been good tenents for you.? 6) S [redacted] you know that 1st day 1/3/when we talked and filled out paperworkS [redacted] you told us to make a list bof all major issuses in the home and you could deduct the cost of them we fix from the amount of homeThats way I could not fill out loan amount S [redacted] if you would be honest for what you said.?

DHP said we have a loan with them, We have not even filled out loan papersThey did send someone out here but the problems still existThey have not sent anyone out about the other problems. I am going to email you the rest of contract there is no more room.

In regards to T [redacted] & S [redacted] G [redacted] -A [redacted] 's complaint against me (S [redacted] B [redacted] ) and DHP Real EstateThe facts are as follows:? 1) On January 3, T [redacted] & S [redacted] entered into a LEASE / OPTION agreement on [redacted] ***.? 2) Their payment is handled by AUTO-DRAFT via their? signed agreement and authorization.? 3) DHP Real Estate received a certified check from T [redacted] & S [redacted] for the amount of $($option consideration / $first months payment)? 4) T [redacted] & S [redacted] agreed in writing, evidenced by their signatures to exercise their option before expiration last year.? 5) They further agreed in writing evidenced by their signatures on #of the LEASE that by nature of receiving an option with their lease? they are responsible for all maintenance and repairsPeriod.? 6) Concerning their claim, that it is not their fault they did not go to closing: By reference of email dated July 11, 2017, T [redacted] & S [redacted] were notified of documents needed from them to proceedWe have record that the email they have been using to correspond with us is the EXACT email we are sending the necessary documents tooBut they continue to claim they never received the documentsWe have NEVER received the necessary documents to proceed.? 7) By reference of email dated July 11, 2017, T [redacted] & S [redacted] reached out to our office with questions in regards to the documentation they WERE providedDHP responded to that email by reference of email dated July 12, DHP clarified all of the same questions that they are posing today.? 8) By reference of email dated September 15, 2017, T [redacted] & S [redacted] requested we lower their payment due to an injury T [redacted] had suffered at workDHP Real Estate lowered their payment to $for the following months to help them get back on their feetT [redacted] & S [redacted] agreed to the lower payment and agreed to pay $per month for the following months to catch back up and then the payment would fall back to the original $DHP went above and beyond to assist T [redacted] & S [redacted] during their time of duress, as proven by the emailsDuring this same timeframe (July - October 2017) there is no mention of issues within the home.? 9) To date T [redacted] & S [redacted] still have not gone to closing as required by their option that is now expiredBut DHP Real Estate has informed them, the they are more than willing to honor their expired contract in which they will get full credit for their $option considerationTo date T [redacted] & S [redacted] have not made the effort to furnish us with the required documentation, but they have found the time and made the effort to complain to the Revdex.com.? ? This entire situation is very disappointing to everyone at DHP.- S [redacted] B [redacted] (AGENT: DHP REAL ESTATE)We provided all documents to the Revdex.com in an earlier email today

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.
[To assist us in bringing this matter to a close, Please let us know below why you are rejecting the offer made by the business.]
Regards,
T*** - S*** G***-allison DHP (S***) made copies of all that you have requested when we signed them papers on 1/3/if you don't have that imformation from T*** and S*** how are you getting our payment each month? We handed S*** a cashiers check in the amount of $What about the money that you have already paid $for months that total $10,that you are not countingIt was not T*** or S*** fault that closing didn't happenT*** and S*** Talked with S*** on 1/3/he told us to make a list of all that is major wrong and bring it to closing and he could deduct from the priceIf S*** would be honest about what he said he would do we(T*** and S***) wouldn't have a problemWe send certified letters to J*** and DHP about all the issues we are havingIf you want us out give us our money back so we can go get a placeDHP HAS GOT THERE PAYMENTS EVERY MONTH WITH NO PROBLEMSDHP has got different amounts needed for closingYou know saying that you don't have my imformation wwhen you know you got it when we signed papers.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.
[To assist us in bringing this matter to a close, Please let us know below why you are rejecting the offer made by the business.]
Regards,
T*** - S*** G***-a***

The facts that MrG*** listed above are falseWe have sent NOT only our contractors to his property address multiple times to address items he has contacted us about, but we also hired and paid for a license heating and air firm to go out and address the issue with his heat
pumpFurthermore, MrG*** purchased this home with Owner Financing and was able to qualify by taking the home AS IS, which is listed in his signed and dated contract several timesOur company is servicing his loan, we are not his landlordsMrG***'s failure to properly read his contract and follow through with our program lies on his end, not oursWe are not responsible for the repairs and maintenance on MrG***s home, just as Wells Fargo would not be responsible for repairs and maintenance on a home that they have financed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.?
[To assist us in bringing this matter to a close, Please let us? know below why you are rejecting the offer made by the business.]
Regards,
T*** - S*** G***-a*** In regards to S*** B***1) you got address wrongIt is ** * *** **? 2) I am enclosing a e mail I sent to you and you emailed me the loan application, and I called and talked to S*** in the office about the total of loan, I am sending emkail where you said leave that blank and dhp can fill the amount out.3)about T*** and S*** asking about lowering the payment for him being hurt, we did not agree to that because dhp said it would cost us $after the or mtsWe did not agree to that.4)DHP did send hispanics out to check on problem wit squirrels, They did not fix the problem, I enclosed a email about thatYou said they were only out there for reason the squirrel but the two men looked at the other problemsEnclosed is emails stating that you were aware of all problemsfrom ceiling, wiring, heat pump and water or mold leaking down walls and moreI also emailed another lady C*** B*** ,A*** k***all are aware..5) Enclosed is emails where I sent about all issuses with house.6) S*** states we have not sent documates DD, SS, Bank account and filled out loanDHP has been taking out $a month for months how are you getting that if you don't have that imformationWe have been good tenents for you.? 6) S*** you know that 1st day 1/3/when we talked and filled out paperworkS*** you told us to make a list bof all major issuses in the home and you could deduct the cost of them we fix from the amount of homeThats way I could not fill out loan amount S*** if you would be honest for what you said.?

DHP said we have a loan with them, We have not even filled out loan papersThey did send someone out here but the problems still existThey have not sent anyone out about the other problems.? I am going to email you the rest of contract there is no more room.?

From: ***, *** Date: Thu, Nov 10, at 3:PMSubject: Thank youTo: "***@cleveland.Revdex.com.org" Dear Ms***,I just wanted to say thank you for trying to resolve this complaint for meI don’t think I will ever see any part of the >$this guy stole from me??"it’s probably helping to fund his escape to FLA; I’m sure I’m not the only one he’s running fromOne of my reasons for filing the complaint with your organization was to stop others from being robbed by this guyThat said, if someone in FLA tries to research him online, will the complaint come up if they enter/*** his name? I really don’t want anyone else to have to go through what I have mentally, emotionally and financially? Thanks again,***

1.) We, DHP as a company were blown away to see this complaintThe email provided to the Revdex.com was sent to this tenant-buyer on 3/22/(yesterday) and we never received an e-mail, a call, nothing from the tenant-buyer stating that they had any questions or concernsinstead, they chose to go to the Revdex.com?? To get their questions answered........2.) The closing costs are $The fee increased by $due to the processing fee being charged by the loan originator increasing.3.) We have provided all of the supplemental documents where Mr& MrsG*** AGREED to purchase this property "As Is" for $75,We are very unclear as to where the confusion isThe sales price is $75,000, that is what this property was listed from and that is what the G***'s agreed to purchase this property for.4.) The G***'s had the option to pay for an appraisal and/or a home inspection at any timeThat is NOT something that is typically ever handled by the selling party, that is handled and covered by the purchasing sideThey can still chose to pay for an appraisal and/or a home inspection.5.) We feel that our paperwork is crystal clear, our program is clean cut and we have upheld our end of this transactionthe G***'s have not

In regards to T*** & S*** G***-A***'s complaint against me (S*** B***) and DHP Real EstateThe facts are as follows:? 1) On January 3, T*** & S*** entered into a LEASE / OPTION agreement on ** ** *** ***.? 2) Their payment is handled by AUTO-DRAFT via their? signed agreement and authorization.? 3) DHP Real Estate received a certified check from T*** & S*** for the amount of $($option consideration / $first months payment)? 4) T*** & S*** agreed in writing, evidenced by their signatures to exercise their option before expiration last year.? 5) They further agreed in writing evidenced by their signatures on #of the LEASE that by nature of receiving an option with their lease? they are responsible for all maintenance and repairsPeriod.? 6) Concerning their claim, that it is not their fault they did not go to closing: By reference of email dated July 11, 2017, T*** & S*** were notified of documents needed from them to proceedWe have record that the email they have been using to correspond with us is the EXACT email we are sending the necessary documents tooBut they continue to claim they never received the documentsWe have NEVER received the necessary documents to proceed.? 7) By reference of email dated July 11, 2017, T*** & S*** reached out to our office with questions in regards to the documentation they WERE providedDHP responded to that email by reference of email dated July 12, DHP clarified all of the same questions that they are posing today.? 8) By reference of email dated September 15, 2017, T*** & S*** requested we lower their payment due to an injury T*** had suffered at workDHP Real Estate lowered their payment to $for the following months to help them get back on their feetT*** & S*** agreed to the lower payment and agreed to pay $per month for the following months to catch back up and then the payment would fall back to the original $DHP went above and beyond to assist T*** & S*** during their time of duress, as proven by the emailsDuring this same timeframe (July - October 2017) there is no mention of issues within the home.? 9) To date T*** & S*** still have not gone to closing as required by their option that is now expiredBut DHP Real Estate has informed them, the they are more than willing to honor their expired contract in which they will get full credit for their $option considerationTo date T*** & S*** have not made the effort to furnish us with the required documentation, but they have found the time and made the effort to complain to the Revdex.com.? ? This entire situation is very disappointing to everyone at DHP.- S*** B***(AGENT: DHP REAL ESTATE)We provided all documents to the Revdex.com in an earlier email today

Business response taken over the phone by Revdex.com staff (**)
Alan Karpinec indicated the following:
His effort to work with the consumer failed when a offered was made? to the consumer and the consumer declined
The product ordered was not the right productThe shipping and packing labels were
conrrect but not the content
He worked with different manufacturers to ensure the replacement product would be up to the consumers liking but was unable to find product that would satisfy the consumer
He will have to work with his attorney to resolve this matter
The doors of his business was closed approximately two (2) weeks ago as he is in the process of relocating to Florida.?