Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The contract term was for months when signed on 01/28/- see attached contract The cancellation and final pickup was in May of far beyond the month contract I have attached the final invoice that was sent to me on 05/25/with a balance of $ This invoice was billed with a cancellation fee of $which was not accepted and requested to be removed at the time of the email If you would like to close my account with a final payment of $I will accept and pay this amount [redacted] ***
Ware Disposal Inc STINK! Customer Service is WORST! All they do is collect money for bad services, our green garbage can cover is broken and they did not collect the grass & fallen tree cuttings for disposalSince the uncollected green trash was not collected on the day trash collection were due (every Wednesday each week) I called for the new green trash can replacement through it's customer service three times and each time I called the customer answering Lady promised me to be delivered the next dayI called three times on the same week but no garbage can replacement cameWe as customer are at their mercy! if they want to grant you what you are expecting from their services!
***We apologize for the issues you are experiencing Unfortunately due to non payment on your account, your account continues to accumulate late fees, and service interruption fees in accordance with you bill of rights As you can see in the attachments, Ware(WD) bills quarterly for service for months When the bill is not paid on time, there is a late fee days after the bill is sent out After days the late fee is charge, and also a service interruption fee is charged This continues until such time that payment is made The last payment made on your account appears to be March 2014.Since March we have called and spoken or left messages times, and tagged your carts - times regarding your account status I have enclosed your past due bills for your reviewand the customer bill of rights Your current balance is 312.37.If WD can obtain a credit card payment online or by phone call, WD is willing to reduce the balance by $ Payment must be made by Friday 12-5-at pm for this offer to be valid The total would be $277.37.All charges are in accordance with the customer bill of rights, and our service contract We do offer an easy pay discount to customers with credit or debit cards that pay at the beginning of each billing of 5% We would be more than glad to offer that to you in the event you would like to sign up.We can be reached at [redacted] ***
We have reviewed your account and placed a call to your office Your outstanding amount reflects your past due balance and the termination or buy out of your existing agreement per the terms and conditions of the agreement you have entered into I offer you a one time pay off of to close the outstanding balance of your account so that we can close your account
This business has not send a bill out by mail, this has happened the last two times causing the service to stopWhen calling CS and telling them about the issue, they simply blame the [redacted] and hung up the phone, tried to call back but they will not pick up
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The contract term was for months when signed on 01/28/- see attached contract The cancellation and final pickup was in May of far beyond the month contract I have attached the final invoice that was sent to me on 05/25/with a balance of $ This invoice was billed with a cancellation fee of $which was not accepted and requested to be removed at the time of the email If you would like to close my account with a final payment of $I will accept and pay this amount [redacted] ***
Ware Disposal Inc STINK! Customer Service is WORST! All they do is collect money for bad services, our green garbage can cover is broken and they did not collect the grass & fallen tree cuttings for disposalSince the uncollected green trash was not collected on the day trash collection were due (every Wednesday each week) I called for the new green trash can replacement through it's customer service three times and each time I called the customer answering Lady promised me to be delivered the next dayI called three times on the same week but no garbage can replacement cameWe as customer are at their mercy! if they want to grant you what you are expecting from their services!
***We apologize for the issues you are experiencing Unfortunately due to non payment on your account, your account continues to accumulate late fees, and service interruption fees in accordance with you bill of rights As you can see in the attachments, Ware(WD) bills quarterly for service for months When the bill is not paid on time, there is a late fee days after the bill is sent out After days the late fee is charge, and also a service interruption fee is charged This continues until such time that payment is made The last payment made on your account appears to be March 2014.Since March we have called and spoken or left messages times, and tagged your carts - times regarding your account status I have enclosed your past due bills for your reviewand the customer bill of rights Your current balance is 312.37.If WD can obtain a credit card payment online or by phone call, WD is willing to reduce the balance by $ Payment must be made by Friday 12-5-at pm for this offer to be valid The total would be $277.37.All charges are in accordance with the customer bill of rights, and our service contract We do offer an easy pay discount to customers with credit or debit cards that pay at the beginning of each billing of 5% We would be more than glad to offer that to you in the event you would like to sign up.We can be reached at [redacted] ***
We have reviewed your account and placed a call to your office Your outstanding amount reflects your past due balance and the termination or buy out of your existing agreement per the terms and conditions of the agreement you have entered into I offer you a one time pay off of to close the outstanding balance of your account so that we can close your account
This business has not send a bill out by mail, this has happened the last two times causing the service to stopWhen calling CS and telling them about the issue, they simply blame the [redacted] and hung up the phone, tried to call back but they will not pick up