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Warners Landscaping and Property Maintenance

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Warners Landscaping and Property Maintenance Reviews (1)

Review: The owner's name is Shawn W[redacted] and his employee, his 'main guy,' is Ruben.Shawn came to our house for maybe 10 minutes for a free quote. The quote was not on paper and only partially explained. When I said I didn't quite understand his vision for our pondless waterfall, he said that I would see it, and I would like it.A week later, we told him it was ok to start building us a waterfall. We gave him a deposit and was told his employee, Ruben, would be by on Monday to start the waterfall.Ruben didn't come until Wednesday, and that was after an angry call on Tuesday asking where he was. We called on Wednesday, told Shawn that Ruben was not here, and Shawn called Ruben to get to our place.Ruben took maybe 3 half-days to build us a $2,150 pondless waterfall. It is 2 bubbling rocks that make a small stream of running water with a 10" drop off into a lone tank that does not hold enough water. We paid him because we didn't take a close look at it, and it looked ok when he showed it to us. He refused to give us an invoice and the check had to be made out to him, personally.We had several leaks and had our local water authority call us and say we used too much water, even for filling up a pondless waterfall. We stopped filling it up every FIVE hours, and made Ruben come back to fix the leaks. A proper waterfall is supposed to be filled weekly.On further inspection, we realized Ruben did not use an underlayment- a basic component of a waterfall- and Shawn insists that it is something that can be done by choice, not a must. This is foolish. Our liner is punctured. Shawn is almost impossible to get in touch with after a project is "done." Our waterfall still has leaks. We haven't been able to turn it on at all. We can't continue filling it up every five hours, and our water bill is much better for it. End of story - we were promised a nice pondless waterfall. We got 2 bubbling rocks and a punctured liner with a too small reservoir. The leaks are endless and it is unusable.Desired Settlement: We want a full refund. This project was done with minimal effort, the wrong materials with absolutely no paperwork to back it up. We called Shawn and told him we were upset and didn't trust him anymore. He gave us back $750. We want $1400.

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Description: LANDSCAPE CONTRACTORS

Address: 189 Glimcher drive Duncansville PA 16635, Duncansville, Pennsylvania, United States, 16635

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