Warr's Wrecking

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: Regards, [redacted] The invoice does not show that the wrong item was sent nor does it show that the seller states the right item is in another state and will work on getting to me which I no longer needSincethat time I haveNot heard from the sellers to get the issue resolved!

WARR’S AUTO WRECKINGPO BOX **LANS***,PA ***Phone ###-###-####Fax ###-###-####[email protected] , [redacted] ***Complaint ID : [redacted] Revdex.com Serving Metro Washington DC and Eastern Pennsylvania Scranton, PA 18508Phone: ###-###-####On May 19th , [redacted] ordered a used [redacted] Bed by check for $We packaged the bed and sent it to him on June 1st On June 14th the trucking company called and said they damage the bed and asked if we still wanted it delivered We said no and sent another bed out to [redacted] ***It arrived at [redacted] on July 17th and we got a call from [redacted] and they said that this bed was damaged and rusty , we asked for pictures and a repair quote which as of today November 12th we still have not received We will refund [redacted] once we receive the truck bed back per our WarrantyThe refund will be in the amount of $which is $minus a 25% restock fee and the $non-refundable shipping As per our Warranty & Purchase Agreement stateThank you for your time in this matterAnthony D [redacted] Jr.( Sales Manager )Warr’s Auto WreckingPO BOX **Lans [redacted] , pa ***[email protected]

September 18, On March 24, [redacted] ordered a used [redacted] bed by check for $Due to shipping problems and damage to the bed on different shipments Warr's Auto Wrecking refunded [redacted] in fullWe sent the check out to him on July 28th per *** [redacted] 's requestOn August 11th [redacted] cashed the refund check.Thank you for your time in this matterAnthony D Jr Sales Manager

MARCH 7, On JANURAY , [redacted] ordered a used Ford F-tailgate thru [redacted] for $ We explained to [redacted] that this was a used tailgate and there will be flaws with the itemOn February 10th [redacted] called us and explained that he was not happy with his part even though he signed for the tailgate in good condition ( a copy of [redacted] ***'s signed delivery attached) [redacted] requested a refund and we told him to send the part back to us and we would refund him once we got the tailgate backAs it states clearly in our terms of sale that [redacted] agreed to at time of sale that shipping cost are nonrefundable (a copy of [redacted] invoice is attached) [redacted] sent the tailgate hack and lodged a chargeback against us On March 3rd, we received the tailgate (copy of bill of lading attached) on March 5th [redacted] was refunded thru [redacted] in the amount of $This what he paid for the tailgateAs far as shipping charges they are non refundable as agreed to at time of sale Thank you for your time in this matter

September 18,On May 19thth , [redacted] C/O [redacted] ordered a used [redacted] Bed by check for $We packaged [redacted] ’s bed and sent it to him on June 30th [redacted] refused Shipment due to a rust issueAfter talking to [redacted] we told we send another bed out to him and he refused stating that he had sold the truckWe refunded [redacted] once we received the truck bed back per our WarrantyThe refund was in the amount of $which is $minus a 25% restock fee and the $refusal fee the trucking company charged usAs per our Warranty & Purchase Agreement state.Thank you for your time in this matterAnthony D

September 18, 2014On November 21st, *** *** ordered a used *** *** left front power seat thru *** *** for $We palletized *** ***r seat and shipped it himDue to whether conditions *** *** shipment did not leave our yard until December 19th(Attached is copy
of bill of lading)On Friday December 27th*** *** signed for the seat in good condition (Attached is copy of signed delivery - receiptOn February 11, *** ***r filed a chargeback through his credit card company stating that he received the wrong part and would like his money backOn February 12th*** *** placed another chargeback stating that he never received his part at all(Attached is a copy of the letter from ***stating this.)The outcome of the chargeback was that he need to send the seat back to us and he would get a refund, *** *** still has not sent us the seat back as of today Sept18th *** *** is now out of warranty and no refund will be madeAlso attached is a letter from *** stating that we followed all the guide lines in this transactionThank you for your time in this matterAnthony DSales Manager

WARR’S AUTO WRECKINGPO BOX **LANS***,PA ***Phone ###-###-####Fax ###-###-####[email protected] 12 , 2014 *** ***Complaint ID : *** ***Revdex.com Serving
Metro Washington DC and Eastern Pennsylvania Scranton, PA 18508Phone: ###-###-####On May 19th , *** *** ordered a used *** *** Bed by check for $We packaged the bed and sent it to him on June 1st On June 14th the trucking company called and said they damage the bed and asked if we still wanted it delivered We said no and sent another bed out to *** ***It arrived at *** on July 17th and we got a call from *** *** and they said that this bed was damaged and rusty , we asked for pictures and a repair quote which as of today November 12th 2014 we still have not received We will refund *** *** once we receive the truck bed back per our WarrantyThe refund will be in the amount of $which is $minus a 25% restock fee and the $non-refundable shipping As per our Warranty & Purchase Agreement stateThank you for your time in this matterAnthony D*** Jr.( Sales Manager )Warr’s Auto WreckingPO BOX **Lans*** , pa ***[email protected]

September 18,On May 19thth , *** *** C/O *** * *** ordered a used *** *** Bed by check for $We packaged *** ***’s bed and sent it to him on June 30th *** *** refused Shipment due to a rust issueAfter talking to *** *** we told we
send another bed out to him and he refused stating that he had sold the truckWe refunded *** *** once we received the truck bed back per our WarrantyThe refund was in the amount of $which is $minus a 25% restock fee and the $refusal fee the trucking company charged usAs per our Warranty & Purchase Agreement state.Thank you for your time in this matterAnthony D

September 18, On March 24, *** *** ordered a used *** *** bed by check for $Due to shipping problems and damage to the bed on different shipments Warr's Auto Wrecking refunded *** *** in fullWe sent the check out to him on July 28th per ***
***'s requestOn August 11th *** *** cashed the refund check.Thank you for your time in this matterAnthony D Jr.
Sales Manager

MARCH 7,
On JANURAY , *** *** ordered a used Ford F-tailgate thru *** *** for $700.00. We explained to *** *** that this was a used tailgate and there will be flaws with the itemOn February 10th *** *** called us and explained that he was not
happy with his part even though he signed for the tailgate in good condition ( a copy of *** ***'s signed delivery attached) *** *** requested a refund and we told him to send the part back to us and we would refund him once we got the tailgate backAs it states clearly in our terms of sale that *** *** agreed to at time of sale that shipping cost are nonrefundable (a copy of *** *** invoice is attached) *** *** sent the tailgate hack and lodged a chargeback against us
On March 3rd, we received the tailgate (copy of bill of lading attached) on March 5th *** *** was refunded thru *** *** in the amount of $This what he paid for the tailgateAs far as shipping charges they are non refundable as agreed to at time of sale
Thank you for your time in this matter

Let's start with our company name is *** ***The bed shipped to us was damaged down both sides and rotted underneath, bed has hole in center of it from a 5th wheel trailer attachment
The bed is not as was represented "rust free from Nevada, with just a broken taillamp'
Repairing the one we have would be same amount of work as fixing the one we receivedI have e-mail confirmations (2) that a "new bed" is in the works., from Anthony and from Angelo
some photos attached more available along with e-mails
Complaint: ***
I am rejecting this response because:
Regards,
*** *

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
Regards,
*** ***
The invoice does not show that the wrong item was sent nor does it show that the seller states the right item is in another state and will work on getting to me which I no longer needSincethat time. I haveNot heard from the. sellers to get the issue resolved!