Tell us why here...On behalf of myself and VENTRY CONCRETE, I apologize very sincerely , VENTRY CONCRETE does not guarantee any concrete work , due to our harsh winters of freeze and thaw cycles it's impossible to warranty or guarantee any concrete in WNY, every customer that we work with signs a contract that states in writing that we don't carry any guarantees or warrantys on cracking or Spaulding We have replaced driveways with this issue in which we have dealt with in the past, any customer that is patient we have always stood behind even though we do not guarantee any of the work with the freeze and thaw in which our winters endur we still stood behind our jobsThroughout our years in business we have a long list of customers that are very happy along with customers that have had issues of this nature in which we have corrected, some threw the Revdex.com and most threw good relations and intentions , if Mr [redacted] would like to call upon customers that have had this issue to verify them of waiting patiently and VENTRY replacing there defected concrete he is more than welcome to, but VENTRY CONCRETE does not guarantee any concrete as to no one else in this field of business doesAs a company VENTRY is family owned and operated and go above and beyond to do quality work in which has carried us to years same name , same faces , but we cannot guarantee the weather bad or good nor can we guarantee concrete , our area and climate permit us to use the best material possible but as to anything nothing is indestructible
Ventry completed entire driveway and sidewalk in May Within months part of the driveway began to show signs of pitting and spallingLayer of stones was coming throughWhen we called Ventry (Mike/ son) was rude and stated they did not offer any guarantee, but he would come by to take a lookWe had to call 7-times after, again dealing with rude attitude and promises to come byFinally, after many phones calls, he showed up in Janand stated the pitting was from the winter and saltBuffalo had the mildest winter in history ( winter of ) and we only saw one snowplow truck the entire winterThe concrete was not cracking, it was deterioratingHe then stated he would have his insurance person come by for an assessment, which took again several phone calls before the agent came to our homeInsurance agent did admit it could have been faulty concrete from being over mixedVentry finally agreed they would replace the area of pitting /spalling (approx1/of the driveway)The promises began in June of We had to call every other week asking for a dateEvery date was constantly postponed into the next monthJuly we called four more times and were told they would get to us in SeptemberIn September we called three more time and was told they would be out in a few weeksFirst week of October we called and the father told us we would see them next weekTo date Oct15, they have not done the workWe are now going to file a claim against themHorrible Horrible companyWould NOT recommend them.We no longer want to deal with VentryThey have promise us they would come out on a number of different dates (running into several months)We waited the entire summer They then promised they would be out to repair concret in Septof In Octthey gave us another dateWe no longer want to deal with their liesWe are seeking a refund so we can hire another contractor to repair their faulty workAfter reading other reviews, I can see people had very similar experiences with Ventry
Tell us why here...On behalf of myself and VENTRY CONCRETE, I apologize very sincerely , VENTRY CONCRETE does not guarantee any concrete work , due to our harsh winters of freeze and thaw cycles it's impossible to warranty or guarantee any concrete in WNY, every customer that we work with signs a contract that states in writing that we don't carry any guarantees or warrantys on cracking or Spaulding We have replaced driveways with this issue in which we have dealt with in the past, any customer that is patient we have always stood behind even though we do not guarantee any of the work with the freeze and thaw in which our winters endur we still stood behind our jobsThroughout our years in business we have a long list of customers that are very happy along with customers that have had issues of this nature in which we have corrected, some threw the Revdex.com and most threw good relations and intentions , if Mr [redacted] would like to call upon customers that have had this issue to verify them of waiting patiently and VENTRY replacing there defected concrete he is more than welcome to, but VENTRY CONCRETE does not guarantee any concrete as to no one else in this field of business doesAs a company VENTRY is family owned and operated and go above and beyond to do quality work in which has carried us to years same name , same faces , but we cannot guarantee the weather bad or good nor can we guarantee concrete , our area and climate permit us to use the best material possible but as to anything nothing is indestructible
Ventry completed entire driveway and sidewalk in May Within months part of the driveway began to show signs of pitting and spallingLayer of stones was coming throughWhen we called Ventry (Mike/ son) was rude and stated they did not offer any guarantee, but he would come by to take a lookWe had to call 7-times after, again dealing with rude attitude and promises to come byFinally, after many phones calls, he showed up in Janand stated the pitting was from the winter and saltBuffalo had the mildest winter in history ( winter of ) and we only saw one snowplow truck the entire winterThe concrete was not cracking, it was deterioratingHe then stated he would have his insurance person come by for an assessment, which took again several phone calls before the agent came to our homeInsurance agent did admit it could have been faulty concrete from being over mixedVentry finally agreed they would replace the area of pitting /spalling (approx1/of the driveway)The promises began in June of We had to call every other week asking for a dateEvery date was constantly postponed into the next monthJuly we called four more times and were told they would get to us in SeptemberIn September we called three more time and was told they would be out in a few weeksFirst week of October we called and the father told us we would see them next weekTo date Oct15, they have not done the workWe are now going to file a claim against themHorrible Horrible companyWould NOT recommend them.We no longer want to deal with VentryThey have promise us they would come out on a number of different dates (running into several months)We waited the entire summer They then promised they would be out to repair concret in Septof In Octthey gave us another dateWe no longer want to deal with their liesWe are seeking a refund so we can hire another contractor to repair their faulty workAfter reading other reviews, I can see people had very similar experiences with Ventry