Warranty Financial Services

Hello,We sincerely apologize for any issues caused to [redacted] I have immediately cancelled her policy and she will not be contacted again Msplaced an inquiry on her deposit with her credit card company and the funds were returned to her We are informing our merchant processor to keep those funds with [redacted] If you or [redacted] have any questions, you can contact us at [redacted] Regards,Customer ServiceNational Auto Division

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. 
Regards,
[redacted]

Hello,We sincerely apologize for any issues caused to [redacted]  I have immediately cancelled her policy and she will not be contacted again.  Ms. placed an inquiry on her deposit with her credit card company and the funds were returned to her.  We are informing our merchant...

processor to keep those funds with [redacted]If you or [redacted] have any questions, you can contact us at [redacted]Regards,Customer ServiceNational Auto Division

Review: I received a call 02/09/15 from National Auto Division offering an extended warranty for my car. I was told by [redacted] that if my husband did not agree that I would call back and cancel the policy.I called back 02/16/15 and spoke with [redacted] cancelling the payment and although [redacted] was persistent I assured him I did not want the policy. We have received 2 follow up calls from same company aggressively pushing the warranty policy--one to myself, one to my husband who is 71 yrs.I complain that this is elder abuse.The company has sent me a bill for the Auto Warranty policy which I cancelled and refused.I called the company 03/31/15, having received a bill dated 03/26/15 and was told by [redacted] that my refusal needed to have been in writing per the contract. I did not receive any said contract.Desired Settlement: I want confirmation that this company agrees that I did cancel.I believe this is elder abuse.

Business

Response:

Hello,We sincerely apologize for any issues caused to [redacted] I have immediately cancelled her policy and she will not be contacted again. Ms. placed an inquiry on her deposit with her credit card company and the funds were returned to her. We are informing our merchant processor to keep those funds with [redacted]If you or [redacted] have any questions, you can contact us at [redacted]Regards,Customer ServiceNational Auto Division