Warriorculturegear

I order a shirt from this company and they been holding my order since September and it's now January and still no order and it's only one shirt and they have great designs but they are not fulling orders and scamming and don't order from this company service sticks and not getting product. Watch out!

I ordered 3 shirts March 19, 2020 during a buy 2 get 1 free sale. As with others, after 6 months I started asking when I could expect my shirts.
This got me blocked from reacting and commenting on their posts, but they're still happy send me emails about all the "great" sales. I finally received 1 shirt September 2021. Their website now shows my order as fulfilled. I guess they decided to send me my free shirt and call it a day.

First order took two months; ok, whatever. Placed 2 more and like everyone else here, excuses, excuses, excuses. LOVE the YouTube videos berating customers for DARING to want the products they ordered in a timely manner. They have now turned comments off on their social media completely, and forget trying to call them. They have now had my money for 7 months, and no shipments. Avoid at all costs!

Bought 2 shirts 4 months ago but where are they?

I've sent numerous emails to the designated email addr with my order number and needed response in the subject line. Literally sent a dozen emails and nothing...thrives

Bad name to "Warriors"

I ordered shirts almost a YEAR ago and they never shipped, nor did I have the ability to get refunded. I love getting emails about new “designs” despite not receiving what I ordered in the first place… terrible company

I ordered 3 shirts back in February, I never received them and they won't answer me to issue me a refund. They are a bunch of liars, they have a shipping label made and when you don't get your order they blame it on the postal service. I hope they get sued.

I have been a loyal customer for over 11 YEARS. My entire closet is nothing but WCG shirts. All this crap started at the beginning of the pandemic. I have the owners Email and Customer Service. I said something about TWO orders that I hadn't received and got a snide comment back saying they KNOW that it's monitored. That's a BOLD FACED LIE! Unless he's telling the truth and they just ignore people's emails on purpose. One order I put in on OCT 1st of last year! It said it was filled..but it STILL hasn't come more than a MONTH since that happened! I said something on the page and so did someone else. We BOTH got our comments deleted and banned from commenting. I'm calling the BBB and the FBI for FRAUD!

I ordered two shirts on 11/10/20 as gifts, they were marked as “shipment label created” on 12/7 via USPS. As of 1/15/21 that status still has not changed and it indicated USPS has not received the items. I sent multiple emails that went unanswered, I also posted questions asking what was happening on their Facebook page. They have since taken away the ability for me to comment on their page. It appears they cling to the statement that it’s all USPS’s fault, except they’ve been clinging to that for 8 years now I’ve discovered. I’ve NEVER had this issue happen before from ANY company. I’ve had quite a few packages delivered during this past 2 month period from a myriad of companies with ZERO issues so I doubt their claims of it just being a USPS issue. I believe it’s a “they’re not shipping items” issue. There are way too many problems from this company it seems. It’s a shame because they have awesome designs.

They delete ANY and ALL comments questioning them, furthering the view of them being a scamming company

Placed my order on 4/15/20 for three shirts. It took about ten weeks to get a package only to find just two shirts. I have contacted customer service many times about this with no response from them. I contacted the better business bureau and they also got no response. They record a video every day but don't reply to customer questions or complaints. I hope they choke on the twenty bucks they ripped me off for. Don't buy anything from these crooks. Nice designs but shirts are poor quality very thin material.

They continue to offer new products, designs, discounts etc...

But how does that make sense if so many of us have never actually received their order. It makes sense because it's simply a hook. I think they market these things to continue to get orders coming in/$$$. But don't really have good intentions of sending product in a timely fashion or possibly at all.

After that, good luck. They make excuse after excuse about why your order hasn't shipped. But will still sell you their latest design. They constantly monitor social media, in that if you make the slightest negative comment, you are immediately blocked. If you are SO BUSY, and SHORTSTAFFED, how do you have time for this?
It's a shame. They actually "make" decent designs, but the service is the worse I have ever seen by far.

PS- I ordered a Tshirt July 7th, still have not received.

My husband and I ordered $216.00 worth of t-shirts from this company “Warrior Culture Gear”. I hadn’t realized the exchange rate from US to Canadian at the time and $334.00 was taken out of my account. When I realized the mistake I had made, I contacted the company and asked to cancel my order and get a refund with the intention of re-ordering later on in the future when I have more money. I’ve gotten nothing but automatic responses along with these “customer service” people telling me I’m impatient and there’s no way to prove that the money was taken out of my account. I’ve emailed several times. Even contacted the owner directly to his Facebook. I still get no response. I am absolutely FUMING. I have never had an experience like this before when it comes to customer service. I apologized for the mistake I had made and they still won’t cooperate with me. I have now threatened them to take legal action against their company. I am beyond baffled and disappointed. I’ve never EVER come across such st service.

I ordered $60 dollars in products at the end of December. After more than a month with no word I emailed to check on my order. All I got back was a snide automated response that basically said they are busy and will get to my order when they get to it. Weeks later my order shipped. I received 1 of the 4 items I paid for. Everyone makes mistakes so I emailed customer service 3 times with NO response. I finally left a bad review and had to post on their Facebook page to get a response. The guys at Warrior Culture “never received my emails” despite the fact that I used the link they provided. I definitely got. response after the Facebook post. I was “petty” for expecting them to actually provide what I paid for. I told the guys I would give them til Friday (4 days) to just ship my order and we could all move on. I was told they were “done here” but that I would get my tracking number. That never happened. Thankfully PayPal protects users against scam artists and horrible businesses. I filed a complaint and 10 days later I just got an email that said my money would be returned. Those guys never even responded to PayPal’s attempts to resolve the issue. There are too many other businesses on the internet that sell cool T-shirt’s to give this fraud a dime.

I purchased the pre-sale "Born to Roam" hoodie in late November. Upon checking on my order last month, I had received no update to whether the item was shipped, and they removed the product from their website. Upon inquiring about the issue, which took about four days to get in touch with them, I was told they had issues with the hoodies due to the supplier, and that they would "look into it". That was two weeks ago, and I have contacted the company daily since to no reply. During a facebook live stream I confronted the owner about my issue, since I have had no answer through their customer service e-mail (which he claimed he checks daily) or through facebook, and was threatened with a ban from their social media and was told "this is facebook, not customer service".
Desired Outcome: If the product is no longer being sold and there is no way for them to fulfill my order, I want my money back. The total amount spent was $37.50. I also have a screenshot of my purchase from paypal, that I also attached to my multiple customer service e-mails, and I will attach it to this review. Hopefully they can rectify the situation, and develop a better form of communication with their customers.

Warrior Culture Gear is the worst online company I’ve encountered. I still have not received my order. They do however upload a daily video of excuses.. short staff, turnover, inventory issues, packing issues, orders being returned/damaged, difficulties getting products, and the list goes on. Don’t dare ask where your items are because you will get a rude reply from the owner basically stating he doesn’t care and he’s been in business 7 years. After 7 years all of these issues should be worked out. I’m all for supporting small businesses but this company is about GREED! They continue to take peoples money and sell new items when they are behind by MONTHS!

Ordered a bunch of stuff took 2 months to ship and when I asked about the delay got blocked from social media and then ignored through there customer service email for weeks and multiple emails until I threatened to report fraud and get my money back which they refused was told by the owner the same day as the threat he will make it up to me by throwing in extra stuff I agreed to this because I really had loved this company’s design package showed up weeks later no extras I contacted him again he pretty much said I don’t care I told my staff to send it out but they must not of I am sick of people threatening us with reviews for free stuff I’ll send another package it’s been two additional months almost half a year and still no package so I’ll take my business elsewhere !

Mid October I ordered a hat from this companyIt is now the 2nd week of DecemberThis complaint has been filed before and the company sent an email saying the goods were to be shipped over weeks agoI got email saying they would be shippingI posted on their FB page to get some contact and they replied saying the goods were to be shippedThey point the finger at the Revdex.com for trying to destroy small business but they seem to nothing buy liarsI want my money back or the product NOWI am tired of their lies and tires of waiting.I want either my money back NOW or I want the hat NOW enough is enough

ordered pre production shirt.its coming up on a moth soon and no shirt.they have 4 employees and can't keep up.they should shut down website till they can fulfill their obligations to paid customers. poorly run company that needs more help for the business they attempt to do.

These were a limited presale for a Cap that we explicitly explained may take longer then we thought because of the process being so newThey are being processed and worked on and will be out shortly

From: *** ***Date: Mon, Jun 27, at 2:PMSubject: complaint ***To: "[email protected]" Good afternoon, I submitted a claim last week and received my package on Saturday, as well as a not very nice email from the company about my complaintI wasn’t sure
who to contact to let them know that I didn’t need to continue with this since I received my productMy complaint number# is *** ***Thank you very much

From: <[redacted].com>Date: Tue, Nov 22, 2016 at 10:32 AMSubject: I finally received my productTo: [email protected] my name is [redacted] and I had made a complaint against the company Warrior Culture Gear #[redacted].....after a month.....they finally sent me the shirt...

that I had ordered from them.....originally I had wanted the money refunded back to my account, but since I received the product, no further action is needed.Thank you,[redacted]