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Warsaw Wireless Inc.

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Reviews Warsaw Wireless Inc.

Warsaw Wireless Inc. Reviews (10)

I will be glad to helpCan we please get a little more information as far as which location the customer went to and did he have a receipt for the product and was the product within the days return and exchange period?

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

We are working on finding out which location this customer purchased from us and will have the proper paperwork to show that the customer did in fact purchase from Warsaw Wireless

Revdex.com:
Sorry, I could find no other way to
reply to the business other than rejecting the replyI have the debit card I used to purchase the SD card, I was told they could use it to look up the receiptIt was days before I brought the defective card in to get a non-defective replacement, it was days out when the SD card stopped working I understand your typical day policy, however, is it unreasonable to expect a non-defective SD card to work for more than seven days? I only wanted a non-defective SD card to replace a defective oneI am not asking for anything more than what I paid forSince Warsaw Wireless has chosen not to replace the defective card I am now asking for a full refund, because I do not wish to support a company that will not replace a defective product
Regards,
*** ***

If the customer would like to come back to the store that he purchased the product from and bring back the defective product we will be happy to give the customer a new product that is not defective but we cannot refund the customers money

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I am happy to bring the product back for a replacement. Do I need to tell the manager at the Warsaw location anything specific? Do I need to give them a name or number to verify this resolution? I just don't want to get there and they not know anything regarding this.
Regards,
[redacted]

The respond I sent was not a solution to his problem I am clearly asking to get more information so I can help. if the customer does not have a receipt or does not want to tell me what store he purchased it from I cannot help.

Yes please tell the manager to contact Rami and he will make sure that you get a new product instead of the defective one.

I believe I have given them all of the information they requested in their last reply to me.  I purchased the defective SD card at the Warsaw Wireless on Warsaw Ave.  I do not have a receipt but was told initially that is not a problem as long as I have the card I used to purchase the defective product. Is there any additional information that you need from me?

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and...

have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]If they can find a proof that I purchased from them that's fine, I don't recall purchasing ANYTHING from a Warsaw wireless especially not in the vicinity because I stay in s completely different city. 
Regards,
[redacted]

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Address: 3417 Warsaw Avenue, Cincinnati, Ohio, United States, 45205

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