Wash - N - Shine Reviews (3)
Review: This complaint is in regard to the LaGrange, KY Kroger location and was not listed as a selection. The phone number of the car wash is 502-895-3402 as posted on the building.
Review: My 2009 Chevy Tahoe was damaged in the Wash N Shine car wash in Sellersburg, IN. The center hub caps on my 2 front wheels were both destroyed in this car wash. I actually had to come back and enter the car wash to get the damaged pieces out. ALL was shown on their business cameras. However, after 3 WEEKS of leaving messages and trying to notify the owners of the car wash, they were very aggressive and showed ZERO remorse for the damage. They were ULTRA non-professional and should NOT be in business.Desired Settlement: 2 front wheel hub caps for Dale Earnhardt Jr. racing rims or just a phone call back explaining their non-professionalism and acknowledgement of their faulty equipment.
Review: To whom it may concernOn August 21 I ran my 2007 Ion Saturn through the car wash.It broke The passanger side mirrow.Called the the 1800 no on the building that it said to call if you had a problem.Explained to the operator what had happen . She said she was sorry, and for me to get two estimates, they would look at a video and get back to me.Waited a week and no one called.After many phone calls an operator told me [redacted] would get in touch but never called me back. Later got back with the operator she told me to mail the estimates to them .Sept 6th [redacted] called told him what had happen to my mirrow, said he would look at the video and get back with me.Sept 13th met with [redacted] at the car wash at his request to look at the mirrow.After seeing the damage he wanted to look at the video again and get back with me in two or three days. It is now Sept 22 and no call back.I would like them to take responsibility and get my mirrow replaced.Desired Settlement: Would like Wash-N-Shine to replace my broken passenger side mirrow.I Have two estimates.
Wash - N - Shine Rating