This is a self service facilitySignage is clear that customers must check machines prior to using them, to ensure the previous customer didn't leave behind any items, or left the machines in a dirty conditionWe clean, thoroughly, our machines daily, however we cannot clean them after each usage We are unable to verify the condition of a customers items at the time they use our machinesHad I known of this particular incident prior to this complaint, I certainly would have offered to allow the customer to rewash her items at no cost to her
This is a self service facilitySignage is clear that customers must check machines prior to using them, to ensure the previous customer didn't leave behind any items, or left the machines in a dirty conditionWe clean, thoroughly, our machines daily, however we cannot clean them after each usage We are unable to verify the condition of a customers items at the time they use our machinesHad I known of this particular incident prior to this complaint, I certainly would have offered to allow the customer to rewash her items at no cost to her