Washington Mutual Bank

Nothing but lies from the beginning. They lied about me receiving a tv/ipad when I signed the lease, about receiving a referral bonus, about being allowed to have my cat visit a few weekends without paying the pet fee. After I signed the lease, I was asked to give $100 to make sure no one else took my apartment out from under me by signing a lease that began sooner than mine. The apartments themselves have not been kept up over the years and it shows. The appliances barely work and the carpets and walls are permanently stained. Poor insulation, so the whole place is a money drain in heating/cooling. My apartment is overrun with bugs and has flooded multiple times. The manager refused to even report the most recent flooding for over a week and a half because she wanted to do her own amateur investigation for fun first, even though my property was damaged when it flooded and the claim needed to be filed. She has lied, berated her maintenance guy in front of me for the crime of having been the one I called when I saw the flooding, and refuses to put me in contact with someone at corporate because then she won't be in control of the information they receive about the situation.
This apartment has been a nightmare to deal with. The current manager is lazy, rude, and just generally unpleasant. She takes anything like a personal attack and will refuse to do her job out of spite. DO NOT SIGN A LEASE HERE! Save yourself the headache, flooding, bugs, broken appliances, and lies by looking somewhere else now.

SDAC  has successfully and to the satisfaction Mr. [redacted], resolved the Warranty coverage issue as per his original complaint.  Currently, Mr. [redacted] has requested SDAC pay for standard maintenance repair item on his vehicle in order for SDAC receive a favorable mention with Revdex.com.
 Again, the "new" items are standard maintance items that SDAC does not participate.

this appears to be a duplicate as we has addressed and repaired all the concerns

San Diego Auto Connection
Watch out for these sharks!!! THEY CALLED ME! off my Craigslist add. I took the car in as requested and the manager on duty makes an offer to buy a car which I rejected. They then called me the next day with an upped the offer. I scheduled a time to arrive and complete the deal. When I arrived to complete the deal, that manager was conveniently not there. Then another manager swoops in an low [redacted] me for 1000 less than agreed. This was even though the agreed upon price was in their system and the acquisitions associate I had been dealing with was there and backed me. Needless to say I let them know how I felt about their bad faith practices and left. What a bunch of double dealers. NEVER AGAIN! All total they wasted about 4.5 hours of my time. Purely a bait and switch dealership.
I'll just take my time and get what I want off Craigslist.

San Diego Auto Connection tried 5 times to get the issues correct in which I had to get a rent a car twice on my own and they were able to provide me with one. I haven't had the chance to bring the car to Subaru to make sure the discrepancies were corrected. I was told by their mechanic at MR. Car that the rust is way too heavy to stop the rattling from the catalytic convertor. When I purchased the vehicle I was told there was no rust and the car had never been in an accident. I was hit by another car and got it fixed but I was told and was shown by Rigo at Qualtech that the whole right side was replaced and had a horrible paint job. The water sprays on the hood were glued on to the hood and there were only 2 clips holding the bumper together. The whole wheel well was full of leaves from the sitting somewhere for a long period of time. They gave me 2 other car reports that were not Carfax. I trusted these guys and they took advantage of my urgency of having a car. I do have pics from the autobody shop and you can feel free to call Rigo to verify it.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have...

determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The communication is poor and does not result in a satisfactory resolution so far. The repairs must take place ASAP.
Regards,
[redacted]

To the Revdex.com of San Diego,
 
We have had an opportunity to review the vehicle inspection performed on the vehicle sold to [redacted].  During that thorough inspection, it was identified that the rims were in operating condition (no cracks) and that there were no issues...

with the tread of the tires.  Please understand that a rim of a vehicle can become cracked by something as simple as hitting a curb when parking.  As such these are not items that are covered under a warranty since they are wearable items.
 
Understanding that Mr. [redacted], has a concern, could he provide a document from the service center he went to that would document what they found in their inspection, including the condition of the rim, the tread depth of the tires, the date it occurred, and the mileage on the vehicle at that time.
 
Regards,
[redacted]
VP, Operations
San Diego Auto Connection

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.The repairs that are not related to standard maintenance also need to be done. SDAC should continue working with the auto repair shop where the car is currently located in a disabled state.
Regards,
[redacted]

PLEASE RE-OPEN COMPLAINT #[redacted]. Complaint has not been resolved. I purchased a 2005 Jeep Liberty from San Diego Auto Connection on June 7th, 2014. The total cost of my purchase, including my own down payment of $7,500.00, was $13,788.96. The Jeep had 80,250 miles on it, when I purchased it. I test drove the Jeep, which seemed to drive fine around the car lot and on the freeway. I purchased a warrantee with the Jeep through Royal Administration, in which I paid in full for the price of $2,495.00 on June 7th, 2014. On October 24th, 2014, the transmission in my Jeep went out after getting off the freeway in San Diego on Balboa Avenue. Rancho Chrysler Jeep Dodge had my Jeep for 4 weeks with nothing repaired, after extensive communication and disagreement with my warrantee company: Royal Administration. Royal Administration disagreed to pay the hourly cost that Rancho Chrysler Jeep Dodge quoted for a full transmission replacement (which is what was needed). The communication with myself and Royal Administration was useless and misleading, as every representative that I spoke with, directed me to speak with Rancho Chrysler Jeep Dodge. After going back and forth for 4 weeks with nothing being done, Royal Administration finally came to an agreement with Rancho Chrysler Jeep Dodge. After getting the transmission rebuilt, the Jeep continued to have problems. The Jeep continued to be dangerous to drive, after stalling in the middle of the street while I was driving. My experience with San Diego Auto Connection, to say the least, is one of the worst experiences I have had on a customer service and satisfaction level in my life. I do not believe that any car that has been through inspection by a respectable company, should have a complete transmission failure in which I ended up paying money out of my own pocket for, after 4½ months of purchasing the vehicle. I was not sold a "drivable" vehicle. I ended up having to trade the Jeep in on December 19th, 2014. After trading my vehicle in, I have lost $8,794.15 in a matter of 6 months. The $2,495.00 that I spent on a warrantee towards Royal Administration cost me nothing but terrible customer service, and wasted time without a vehicle. This is a situation in which I had absolutely no control over, and no chance of knowing that the vehicle was in poor condition. I expect San Diego Auto Connection to refund the total amount of my warrantee (which was completely useless), as well as the amount in which I financed. This is a total reimbursement of $8,289.15.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.The check engine light is still on. I have a maintenance paperwork from August stating the catalytic converter is shaking, possible rust in the engine and heavy rust throughout the under carriage of the car which still hasn't been addressed. I bought the car in November so they knowingly sold me the car that had all these problems. There still hasn't been anything solved
Regards,[redacted]

This company cold called me based on my craigslist ad, which clearly outlines that I would not like to be solicited.
The woman told me she would like to buy my car, and she just needs me to come in to San Diego Auto Connection to have a look at it. I responded that I was unfamiliar with the company and asked what the company does. The woman responded by berating me and suggesting I was incompetent.
Assuming I had misunderstood her tone, I suggested some options as to what type of business this might be. - Dealership? Mechanic? Wholesale buyer?
The woman scoffed and told me she doesn't understand why I'm so confused. She insisted multiple times, "Don't you want to sell your car?!", "Are you selling or not", "Do I need to call you back, because you're apparently not getting this.."
I responded that I'm confused by her hostility, after which she said "bye" and hung up.
She was threatening enough, that the everyone in the room I was in could hear her over. People I have never met went out of their way to inquire what business would have called me and attacked me like that.