Washington Open MRI

I was in a car accident in Augi used Washington Open Mri for mri servicesI gave them my lawyers information because the bill of $was gonna be paid when the lawsuit was settledThey said that was OKThey called me twice asking when they were gonna get paidI told them the lawsuit was still going on and They can contact my lawyerthey said okThey sent my bill to collections and They were harassing meThe lawsuit is still currently going onThey never contacted my lawyerThey just sent my bill to collectionsMy lawyer contacted them and paid the bill even though my lawsuit have not been settled yetBut now it is on my credit and my score decreased because of this company

Mrs*** was seen at our centers multiple times without any issuesShe is disputing the fee the collections agency applied to her account due to a delinquent billThe patient was seen on 5/9/and her claim was processed on 5/16/13, $was applied to her Deductible and $was applied to her co insuranceOn 6/26/and 7/31/statements were sent to Mrs***'s address *** *** ** Temple Hills MD On 9/18/a final notice was sent to the patientHer balance was then sent to collections on 10/23/Mrs*** $balance was not paid until 10/14/Mrs*** is disputing the collection company's fee of $that was added to the $Her complaint with our company is not a valid one as our billing company attempted to collect from Mrs***If you have any other additional questions please let me know.Phyllis N***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

October 29, 2015Dear [redacted],This letter is a response to a complaint assigned ID number [redacted]. We are in agreement with the customer that the date of service was 3/26/2015. We are also in agreement that the customer was sent two statements, 5/17/15: and 6/23/15, requesting a payment of...

$465,00 which was due to satisfy a deductible per the customer’s insurance company. After not receiving a response during a full 2 billing cycles, on 7/31/15 the claim was turned over to an outside collection agency. The customer states that a check was sent to the billing department on 8/7/15. The check for $465.00 was posted to the customer’s account on 8/28/15 almost a month after the account:had gone to the outside collection agency.There is a section in the financial policy which was signed, by the customer that states, “All collection and legal services utilized in order to collect a balance remaining on your account will be payable by you, ” The amount sent to the outside collection agency was $465.00. The collection fee is 30% of the balance owed which in this case is $139.50. The original $465.00 plus $139.50 equals $604.50 which is the amount that was placed on her account with the outside collection agency.In resolution, it has been confirmed that the collection agency was notified that the $465.00 payment was made directly to the billing department. The $139.50 collection fee has been adjusted off as a courtesy since, although sent late, it seems that the customer’s check got caught up in the mail during the transition of the account to collections.We hope this letter serves as an explanation of the events that occurred and provides full resolution to the complaint. If there are further questions, please do not hesitate to contact us.

returned call to business (Phyllis N[redacted] ###-###-####) who voice mailed that the consumer has not paid an outstanding invoice, she will mail a response to the Revdex.com, called and left a message with the receptionist (Phyllis was not available) that she could also fax a response if she chose to,...

either mail or fax, not both ([redacted])