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Washington Shoe Company

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Washington Shoe Company Reviews (2)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** I'm tired of dealing with them The quality of the shoes I bought from them and the replacement were poorly made and would not even have qualified for seconds or irregulars They held out $from my refund I had formerly purchased a pair of their shoes from a local businessThey were well made and fit fine Even they were made from poor materials One shoe has a hole in the toe and the soles are almost shot I'll just write it all off to a bad experience and stay away from Western Chief There are much better quality rain shoes out there for less money Thank you for your help and have a good day
Sincerely,
*** ***

Since Washington Shoe Company has strived to provide the best quality products to customers across the U.SOne of our brands, Western Chief, makes boots for play, trudging through muddy fields, gardening, navigating city streets, or every day wear - Western Chief provides affordable,
functional boots for any lifestyleAs for any business, maintaining an honest relationship with customers is top priorityIn this situation, we understand that the customer was not pleased with the quality of the shoe she purchasedWe did try to remedy the quality concerns by having a replacement pair sent out as soon as we were made aware of the issueIn our process to ensure that these errors do not happen multiple times for a customer, our QA team personally checks the product before shippingUpon receipt of the replacement pair the customer communicated continued dissatisfaction for the productWe understand that not every consumer will be pleased with the product even though it meets our high-quality standardsWe did issue a free return shipping label and processed a full refund for the customer

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Address: 5530 S 226th St, Kent, Washington, United States, 98032-8402

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