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Washington Water Supply Inc

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Washington Water Supply Inc Reviews (3)

Complaint: ***I am rejecting this response because:
Good evening,I would like to re-open this case with the Washington Water Supply (WWS)I sold my home at *** *** ** Poulsbo, WA June 15, At that time I informed the WWS that I moved and that the house was sold and I no longer owned the home. June I received a bill from WWS showing that I had a credit of $I called the company and spoke with John who said that he would forward the refund and my account was closedAug I received a bill from WWS now stating I OWED $I called multiple times leaving messages and never received a return callI finally reached John who apologized and said that he would take care of it and that I had a refund comingSept Received a bill from WWS stating I now owe $I again called several time and left messagesOn 15Sept I called again and the mailbox was fullI had to call the emergency number to reach John, who immediately apologized and said that there was a glitch in the computer billing system and that he'd heard from you (Revdex.com) and that he had mailed my refund check to the Revdex.com and he would immediately fix my accountHe also went on to explain that he'd been at my old home multiple times but no one would answer the doorI said that was unfortunate but I didn't have the new owners contact information and I was sorry I couldn't helpAgain I reminded him that I no longer owned the house and all I wanted was to clear this bill so that it wouldn't affect my creditOct I again received another bill from WWS stating I owed $151.25! Again I called and the voice mail was fullI again used the emergency number and had them connect me to JohnHe again apologized and said that he had mailed my check to Revdex.com and I would have to get it from themI said that was fine but I wanted my name removed from the billJohn replied that he was headed back to the office and would call me back to confirm that he had cleared my accountHe also told me I would have to contact you (Revdex.com) for the refundAs of today I've still not heard from John or anyone from his company.Requested resolution:1) remove my information from the Washington Water Supply, and my account cleared2) a letter from the Washington Water Supply indicating that my account is closed and I am clear of any obligation to that company3) the initial refund that was owedThank you for your assistance with this.Sincerely,*** *** *** **California, MD 20619*** *** phone
Sincerely,*** ***

[redacted] Please See Attached Documents [redacted]
September 1, 2015 [redacted] Revdex.com PO Box 1000 DuPont, WA 98327Dear [redacted]August 28, 2015 Washington Water Supply, Inc. received a letter from you concerning case # [redacted]. To help us better answer this letter, we...

ask your assistance in giving us a service address or account number.If Ms. [redacted] could answer one of these questions, we will immediately follow up. We have water systems from Forks, WA to east Seattle and want to be responsive. Please be aware, there are two different water service companies in Puget Sound that have similar names, Washington Water Supply and [redacted]In summary, please help us understand the address or account number and we will follow up.Respectfully,Washington Water Supply, Inc.

Dear Ms. [redacted],
To help us understand the information in possession of the DuPont Revdex.com, pleaseforward a copy of all information in Ms. [redacted] file. Ms. [redacted] name wasremoved from the account in 2015. The new name on the account is [redacted].In addition, I have enclosed a check for $21.75 for you to forward to Ms.[redacted].
Respectfully,John P[redacted]Washington Water
 
Sent Cert mail #[redacted]

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Address: PO Box 2985, Silverdale, Washington, United States, 98383-2985

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