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Wasted Diesel

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Wasted Diesel Reviews (1)

Initial Business Response /* (1000, 5, 2017/05/10) */
No refunds will be givenThe first time *** called and said he was having issues, he was in Texas, said he would come in when he got backThe following Monday, my employee showed up to work to find an irate *** who cussed beyond reason
and made threatening commentsHe would not calm down no matter what she tried to do until he finally leftOnce he came back we fixed the issue he was havingHe did apologize to my employee, but I can't and won't have that kind of threatening behavior in my shop
We had issues with the truck before it left and cost an additional week of time to fix of which I didn't charge him a time of additional time (book time was hours) and we ate that time and it was not his fault nor ours it was just a problemSo to reimburse him due to down time and other expenses will not be doneI told him that my warranty is through me with me fixing the problem not paying someone else to do it
We have had no other issues like this with any other customers in the years of being in businessAnd have always went above and beyond for other customers and will continue to
Due to his lack of patience and how he treated my employees we will not be doing any further business with himI will not tolerate a man treating anyone especially a woman in that mannerI'm sorry that he has had issues and wish him luck in his endeavors
Initial Consumer Rebuttal /* (3000, 7, 2017/05/10) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The comment and that was what it was NOT A THREAT by any means was after I sat at the shop for well over an hour with the doors open (unlocked) and no employees present.I called to report something did not seem right.I waited a little longer and the secretary showed upI told her that he was suppost to be there to fix my truckYES I not happy that he was not there because I had driven over miles from South Bend to repair more of his Bad Workmanship
I made the statement,What did he do screw somebody and they came in to get even.It was like a joke.I also told her that I called 911,so she might be hearing from the police.Yes I did tell her I was sorry for being mad and that it was not meant towards her.Now as far as the additional hours If he knew the total protocol for performing this job ! I wouldn't have had to wait for him to redo his workCosting me more downtime I also have documents from Gates Chevrolet in Mishawaka Inand Waynesville Chevrolet in Waynesville Nc stating that his EXTREME POOR WORKMANSHIP has caused Repair after Repair and Numerous days of downntime.Kinked Fuel Lines .Missing Brackets and Bolts ,Gaskets Missing, Hoses and wires not tied properly Loose Parts, Missing Fuel Line SAFETY CLIPS!!!!

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Address: 2049 E State Road 114-92, Huntington, Indiana, United States, 46750-8603

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