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Watchung Pediatrics

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Watchung Pediatrics Reviews (1)

Review: Watchung Pediatrics refuse to acknowledge that they fraudulently billed my account for services rendered for another patient. The date of service indicated doesn't correlate to any services rendered for my son, a patient at their office. Spoke to billing department on numerous occasions to make them aware of the incorrect billing and they refuse to resolve the issue.Desired Settlement: This matter would be resolved by them removing the incorrect date of service and fees associated for 1/16/13 and/or issue a credit therefore acknowledging their error in their accounting practices.

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Response:

Thank you for the opportunity to respond to this complaint. Ms. [redacted] has been bringing her children to Watchung Pediatrics since 1999. On 11/14/12, Ms. [redacted] signed a document accepting financial responsibility for her 20 year old daughter. Her daughter was seen on 1/16/13 by our office. Her daughter was actively covered under her mother's insurance policy and the charges were submitted. The insurance company paid most of the claim, but one charge was made member's responsibility. As a courtesy, this $225 charge was reduced to $150.00. Ms. [redacted] was billed monthly, starting 02/19/13 through 4/10/14. Our records indicate 6 phone calls and 2 letters were sent in an attempt to resolve this issue. During that time, Ms. [redacted] returned one call, in January 2014. After being advised of the balance, she stated she would look into it and call back by 2/15/14. She did not call until 5/6/14, after her account had already been forwarded to our attorney for collection. We have been advised by legal counsel that, based on her signature acknowledging financial responsibility for her daughter after she turned 18, Ms [redacted] is equally responsible for this charge. We are continuing to pursue this balance through the ** Court System.

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Description: Physicians & Surgeons - Pediatrics

Address: 76 Stirling Road Suite #201, Warren, New Jersey, United States, 07059

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