Watchyz.com

I ordered from them through a facebook ad in Sept When I hadn't received the items in Dec, I sent an emailDec 5, I got this response: Dear Customer, Thanks for the email, As per the current status from our current supplier of your item from hongkong the item has already reached to the US port however, due to Christmas pressure its getting delayed from the authority part What I recommend you is to let us ship a brand new fresh piece of your order again from our hongkong warehouse as customers have reported to receive their orders way faster like this, insted of waiting for custom cleareance So, if you like I would generate a fresh order request so that it could reach you before Christmas without further delay Please let us know if you want me to proceed with your fresh order using express shipping without additional charges from your side Thanks, Sam, Customer Support, Watchyz.com Now it's 4/5/and I have sent at least emails asking for status with no replyToday I just sent one asking for my money backI doubt I'll hear anything

In November I ordered a product from this company as a Christmas gift I did not receive the item in time for the holiday, and emailed the company I was directed to the shipping policy On February 11, 2017, I emailed the company and requested a refund It was offered to me to have the item shipped again directly from Hong Kong using express shipping On February 13, 2017, I emailed the company and refused their offer, requesting a refund On February 14, 2017, I received an email from the company telling me that they had initiated my refund request, and I could expect the refund within forty-eight (48) working hours I sent them an email on March 10, 2017, letting them know I had not yet received the refund I sent another email this morning (March 21, 2017), letting them know I still haven't received the refund I have not heard from the company since their email of February 14,

I placed an order with watchyz.com on 11/10/On 1/20/I e-mailed the company to check on the status of my order"Sam" replied: "As per the current status from our current supplier of your item from > hongkong the item has already reached to the US port however, due to > Christmas pressure its getting delayed from the authority part > > What I recommend you is to let us ship a brand new fresh piece of your > order again from our hongkong warehouse as customers have reported to > receive their orders way faster like this, insted of waiting for custom cleareance > > So, if you like I would generate a fresh order request so that it will > reach you within few days without any furthur delay > Please let us know if you want me to proceed with your fresh order > using express shipping without additional charges from your side." I said to please do whatever would get me the products the quickest I never received a response On 2/24/I emailed again asking for a new update on my order "Sam" once again replied with "Thanks for the email I apologies for the extreme delay for the item Status for the your item as per available with me ,is its in transit and you may receive soon Still if do not like to wait for more ,you can always have your refund asap." I never received the items and sent an email requesting a refund on 4/27/ I received no response I sent another email today, though I don't expect a response

I order a pair of cat ear headphones from the company in November as a Christmas present for my daughterMy account was charged immediately, however the headphones never arrivedI cintacted the agency via their website in December and received no response and still no product

I had placed the order for Order #***, a key chain7.00usd 11/2/the website states it will take 28-days to receive it (https://watchyz.com/pages/shipping-policy)January 2nd, I emailed and asked when I would receive the product***[email protected] replied and sent me a link to the policy and said that it is just taking its time because it is shipping from Hong Kong and "As mentioned in our shipping policy on the website, we import various items from different locations of the worldI can confirm that your order's been shipped, however it's currently in transit from Hong Kong to our USA warehouseOnce it reaches our warehouse, you'll receive a USPS tracking numberHowever, if you want a refund let us know." February 5th, I again asked where it was and he said: "It has already reached to the US port however currently under customs review." I asked where I could get the tracking number and he said, "Our shipping provider air china does not provide the tracki

I ordered keychains from this company months ago and I have not yet recieved my productTe company does not tell you that this is coming from Hong Kong and that the products need to go through customsThey state on there website that there products are there in CaliforniaThey only communicate through email in there timely mannerI have yet to receive my money back and now they want me to order again so that the product comes directñy from Hong Kong and say that there won't be any shipping charges Well on there website it says clearly there is no shipping charges They have horrible customer service, I asked for my money back and they will not give me it back

I ordered a product from Watchyz.com back on December 2ndIt said shipping would take to business daysAs of February 27th I have still not received itI've emailed them multiple times and have not heard back from themAt first I wanted what I ordered but now I just want my money back

I order Shoot Bottle Cap for Beer Lovers (With Keyring) - Free Shipping × which totaled
$Order# WATCHYZon November 3, I never received the productWe exchanged a few emails and last they said was they refunded my accountI never received it and asked them what account to make sure they were refunding the right accountThey never responded

Purchased a bottle lid launcher from them back in November and have yet to receive itThe person responding to my email gives me all sorts of excuses as to why there is no tracking numberNow he is not responding to my emails at all

I placed an order with watchyz.com on 11/10/On 1/20/I e-mailed the company to check on the status of my order"Sam" replied: "As per the current status from our current supplier of your item from
> hongkong the item has already reached to the US port however, due to
> Christmas pressure its getting delayed from the authority part
>
> What I recommend you is to let us ship a brand new fresh piece of your
> order again from our hongkong warehouse as customers have reported to
> receive their orders way faster like this, insted of waiting for custom cleareance
>
> So, if you like I would generate a fresh order request so that it will
> reach you within few days without any furthur delay
> Please let us know if you want me to proceed with your fresh order
> using express shipping without additional charges from your side."
I said to please do whatever would get me the products the quickest I never received a response On 2/24/I emailed again asking for a new update on my order "Sam" once again replied with "Thanks for the email
I apologies for the extreme delay for the item Status for the your item as per available with me ,is its in transit and you may receive soon
Still if do not like to wait for more ,you can always have your refund asap."
I never received the items and sent an email requesting a refund on 4/27/ I received no response I sent another email today, though I don't expect a response

On December 1, I purchased a watch from Watchyz.com on line and paid with a debt card $but still haven't received the item On January 28th I email a request to cancel the order and refund my moneyThey have a 100% no questions asked money back guarantee I received an email back on January 30, stating that the item has been received in the US and is waiting for customs to approve it Today is March 10th, three months after the purchase and I still haven't received the item nor has my money been refunded My grandson's birthday has long past and I no longer need or want this itemI did email them again yesterday March 9th requesting my money again but haven't heard back from them yet

placed my order on October 31, they said wait 24-days until item will arrivei never received my orderi contacted the company numerous times via email and they kept sending me a generic responseeventuially on January 31, after still not receiving my order they agreed to give me a refund within hours, which I still have not receivedthey will not answer my emails and I have not received my items or my refund

I ordered some ahoes from this company in November an have ywt to receive themTried contacting them with no success

I ordered a bracelet from this company back in October Money was taken from my bank account and I have still not received my purchased itemI emailed the company and Joe from the Help Desk replied and said he would put my order through again at no cost to meIt is now months later and I still have not received my purchaseI have asked for a refund numerous times only to be told "It's on the way" At this point I just want my money back and to be done with this horrible experienceThank you

The company is horribleHave waited months for an item and have still not received itContacted them several times only to get a different answer or promise of deliveryI don't believe this is a real companyI believe they are just taking money

I ordered from them through a facebook ad in Sept When I hadn't received the items in Dec, I sent an emailDec 5, I got this response:
Dear Customer,
Thanks for the email,
As per the current status from our current supplier of your item from
hongkong the
item has already reached to the US port however, due to Christmas pressure its
getting delayed from the authority part
What I recommend you is to let us ship a brand new fresh piece of your
order again
from our hongkong warehouse as customers have reported to receive their orders
way faster like this, insted of waiting for custom cleareance
So, if you like I would generate a fresh order request so that it
could reach you
before Christmas without further delay
Please let us know if you want me to proceed with your fresh order using express
shipping without additional charges from your side
Thanks,
Sam,
Customer Support,
Watchyz.com
Now it's 4/5/and I have sent at least emails asking for status with no replyToday I just sent one asking for my money backI doubt I'll hear anything

I order a pair of cat ear headphones from the company in November as a Christmas present for my daughterMy account was charged immediately, however the headphones never arrivedI cintacted the agency via their website in December and received no response and still no product

I placed an order with this company on Dec 2, On Jan 6th I contacted company on status of my orderI was told to look at the shipping policyI waited for the allotted time and contacted them again on Jan I was told it was delayed because of customsFeb 12, Feb I was told they would generate a new order with day shipping to insure faster delivetyFeb I inquired on the new order and was told it would be delivered in to business daysMar They stopped responding to my inquiriesMar 12, Mar 24, Mar I requested a refundI still have not received a response or a refund

I placed an order with Watchyz.com on Nov,Allowed the day shipping time ,did not receiveI Emailed company Jan18,2017, was told they would re ship, priority mail to arrive fasterHave still received nothing, not even any shipping infoI have emailed them for the last weeks of Febto find out where my merchandise is and am receiving no replyTold them I want a refund since they charged my credit card and I am still without my merchandiseI have not received any correspondence from this company about the order in question since Jan

In November I ordered a product from this company as a Christmas gift I did not receive the item in time for the holiday, and emailed the company I was directed to the shipping policy On February 11, 2017, I emailed the company and requested a refund It was offered to me to have the item shipped again directly from Hong Kong using express shipping On February 13, 2017, I emailed the company and refused their offer, requesting a refund On February 14, 2017, I received an email from the company telling me that they had initiated my refund request, and I could expect the refund within forty-eight (48) working hours I sent them an email on March 10, 2017, letting them know I had not yet received the refund I sent another email this morning (March 21, 2017), letting them know I still haven't received the refund I have not heard from the company since their email of February 14,