Water Art Fitness International

[redacted] placed his order with us, mmToolParts.com, on the afternoon of Friday October 30thHis order for two of the same bearings was processed the following business day, Monday November 2nd At the time of order processing, we discovered a price discrepancy with his order that, unfortunately, was too large for us to absorbThe manufacturer had, without announcement, changed the price of the bearings [redacted] ordered and the price rose from $to $Altogether, this totals a difference of $We contacted [redacted] on the 2nd regarding the price change and informed him that, in order for us to fill the order, we would need additional payment [redacted] objected, which is understandable, so we offered him our cost on the bearings, asking to only break even on the order [redacted] objected to this as well, and we were forced to cancel the order Because we have so many listing on our website (hundreds of thousands of listings) from so many manufacturers, because those listing sometimes share part numbers, and those manufacturers don’t notify vendors of price/part number/design changes, the information on our website is subject to change at any timeAdditionally, while we never want to cancel an order without first exhausting every possible avenue to fill it, we reserve the right to cancel orders at any time, for any reasonIn [redacted] ’s case, we were not able to fill his order, and it was canceled on November 2nd, the same day it was processedThe order was refunded in full The below links show the bearing [redacted] ordered on several competing websitesThe bearing is listed between $and $This illustrates a price that is set by the manufacturer, not by the seller http://www.ereplacementparts.com/bearing-p-84619.html http://www.toolpartsdirect.com/rockwell-1346630-bearing.html http://www.toolpartspro.com/delta-parts/delta-22-680y-parts/delta-1346630-bearin...⇄ http://www.mikestools.com/1346630-Delta-Bearing.aspx While we are not able to provide Delta’s version of the bearing [redacted] ordered, we would be happy to send generic replacements for the $11.02(each) originally paidThese bearings would not come from Delta, but would have the same dimensions, and offer the same performanceIf [redacted] will accept generic replacement bearings, we can send the parts immediately upon the placement of a new order

*** placed his order with us, mmToolParts.com, on the
afternoon of Friday October 30thHis order for two of the same
bearings was processed the following business day, Monday November 2nd
At the time
of order processing, we discovered a price discrepancy with his
order that, unfortunately, was too large for us to absorbThe manufacturer
had, without announcement, changed the price of the bearings *** ordered and
the price rose from $to $Altogether, this totals a difference of
$We contacted *** on the 2nd regarding the price change
and informed him that, in order for us to fill the order, we would need
additional payment*** objected, which is understandable, so we offered him
our cost on the bearings, asking to only break even on the order***
objected to this as well, and we were forced to cancel the order
Because we have so many listing on our website (hundreds of
thousands of listings) from so many manufacturers, because those listing
sometimes share part numbers, and those manufacturers don’t notify vendors of
price/part number/design changes, the information on our website is subject to
change at any timeAdditionally, while we never want to cancel an order
without first exhausting every possible avenue to fill it, we reserve the right
to cancel orders at any time, for any reasonIn ***’s case, we were not
able to fill his order, and it was canceled on November 2nd, the
same day it was processedThe order was refunded in full
The below links show the bearing *** ordered on several
competing websitesThe bearing is listed between $and $This
illustrates a price that is set by the manufacturer, not by the seller
http://www.ereplacementparts.com/bearing-p-84619.html
http://www.toolpartsdirect.com/rockwell-1346630-bearing.html
http://www.toolpartspro.com/delta-parts/delta-22-680y-parts/delta-1346630-bearin...⇄ /> http://www.mikestools.com/1346630-Delta-Bearing.aspx
While we are not able to provide Delta’s version of the bearing
*** ordered, we would be happy to send generic replacements for the
$11.02(each) originally paidThese bearings would not come from Delta, but
would have the same dimensions, and offer the same performanceIf *** will
accept generic replacement bearings, we can send the parts immediately upon the
placement of a new order

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI accept the offer of purchasing generic bearings for the $each and will be contacting M&M Tools to place a new order for them
Sincerely,
*** ***