Water Tight Basement Waterproofing, LLC

We received complaint# [redacted] on 05/21/We called her and made an appointment to inspect the job that eveningThese were her concerns: The basement lights did not go onThe pump was plugged into her drop lightBaseboard heating covers had not been put back on the baseboard heatersMold removalAt the inspection [redacted] discovered that the basement lights was not plugged into the outlet, she plugged them in and the lights workWe collected the baseboard covers, we told her that the correct extension cord would be connected to the sump pump, mold treatment was done at the time of installationThe service technician arrived on Friday 5/22/about12:30pm, He attached the baseboard covers, and he connected the sump pump to the proper extension cord [redacted] was pleased that the work was completed promptly and agreed to withdraw the Revdex.com complaintIf required any additional information please contact me at [redacted] Thank you, [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards, [redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

We received complaint# [redacted] on 05/21/15. We called her and made an appointment to inspect the job that evening. These were her concerns: 1. The basement lights did not go on. 2. The pump was plugged into her drop light. 3. Baseboard heating covers had not been put back on the...

baseboard heaters. 4. Mold removal. At the inspection[redacted] discovered that the basement lights was not plugged into the outlet, she plugged them in and the lights work. We collected the baseboard covers, we told her that the correct extension cord would be connected to the sump pump, mold treatment was done at the time of installation. The service technician arrived on Friday 5/22/2015 about12:30pm, He attached the baseboard covers, and he connected the sump pump to the proper extension cord. [redacted] was pleased that the work was completed promptly and agreed to withdraw the Revdex.com complaint. If required any additional information please contact me at [redacted] Thank you, [redacted]