Watermarke Properties, Inc.

Initial Business Response /* (1000, 16, 2015/08/27) */
In regards to [redacted] resident at Park Place at Fair Oaks dishwasher issue. We had a Maintenance request on 6/18/2015 with the following:
Message: Had a pretty good water leak in the kitchen today after turning on the dishwasher....

Wanting someone to take a look at the machine.
Technician notes:
Visual inspection underneath and inside dishwasher. From visual maintenance found a burnt hole under heating element. They informed resident the cause is from overloading the dishwasher or something being caught pushing it down. The resident said he has been smelling something burning in there for weeks. At that point maintenance told [redacted] they would have to replace the dishwasher. Resident asked how much it was. Maintenance said he would look it up and get back to him. The resident was informed of the cost and [redacted] said he refused to pay. I (Carissa- Community Manager) even agreed for the resident to pay half of the cost of the dishwasher and he still has not agreed. We have had the dishwasher uninstalled at our property since a few days after 6/18/2015 (we ordered a brand new one) At this point it is [redacted]'s fault for overloading the dishwasher therefore he will need to pay what he is responsible for which is the cost of the dishwasher. We will install the dishwasher and charge [redacted]'s ledger.