Very kind people but poor planning caused additional grief when it came to managing my wife's burialWe was passed along to different people during the planning of my wife's serviceSometimes, details of the service were lost in the process of handing me off to a new personI am extremely grateful to *** who was the last person my family was assigned to and went the extra mile to make sure things went wellThe service was beautiful thanks to family and friends and ***'s contribution, thank you ***I was told someone from their executive team would follow up with me, having been told of my experience and stating that this was indeed unacceptable by their standardsThree weeks have passed and I have not received a follow up call Please be aware that my experience does not reflect an A+ ratingPeople should know, especially those basing their decisions on your recommendationThank you
Very kind people but poor planning caused additional grief when it came to managing my wife's burialWe was passed along to different people during the planning of my wife's serviceSometimes, details of the service were lost in the process of handing me off to a new personI am extremely grateful to *** who was the last person my family was assigned to and went the extra mile to make sure things went wellThe service was beautiful thanks to family and friends and ***'s contribution, thank you ***I was told someone from their executive team would follow up with me, having been told of my experience and stating that this was indeed unacceptable by their standardsThree weeks have passed and I have not received a follow up call Please be aware that my experience does not reflect an A+ ratingPeople should know, especially those basing their decisions on your recommendationThank you