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Watkins Floor Covering, Inc.

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Reviews Watkins Floor Covering, Inc.

Watkins Floor Covering, Inc. Reviews (3)

BEWARE of this place. I hired them to do flooring in my house it was nothing but a nightmare. It was suppose to be a simple job come in pull up the flooring and lay the new flooring down. In the process they didn't lay the flooring down correctly the first time, the second time out they damage the new flooring in the bathroom by being careless. I was standing there when the guy did it and heard him say oh S[redacted]t after cutting a 3in long cut and than did more damage in another place this time about a good inch long as well. When they layed the flooring in the other room I questioned all the bumps in the flooring and was told not to worry about it they will go away after a couple days, 4 days later they were still there. The owner came out and said they werent bubbles it was glue, and he could try and have his guys roll it out or he would replace it with the cheapest flooring which I find unfair since I paid for better flooring. His crew came out and to no surprise they couldn't roll out the globs of glue under my flooring. Yet again I am left with a floor that has bumps in it because of glue that his workers didnt make sure was evenly spread before laying it down. A bathroom floor thatvhas cut in it. Called back and was told they tried to fix the problem and that there is nothing they can do to fix it. Beware if you plan on using them because in the end you could be stuck with a bad flooring job and out the money. Plus more money. I now have to pay someone to come in and rip it up and lay new flooring plus the cost of the new flooring.BEWARE

Great place to go if you want your toilet tank cover broken and replaced with one that doesn't fit. When I call to see when I'm getting the right one the guy is always with a customer and several times now has not returned my calls. He had no problem taking my money which I found out too late was too much. Guess they only care about the money. Bet he wouldn't have a toilet like that!!!!

Extremely disappointed. Four times to get a simple job done correctly. Really! It took Watkinâ€?™s 4 visits to get the job done right on a one room install. We made it clear up front that time and quality were the foremost factors and was promised that the job would be done right by [redacted]. Sadly that was not so. Even after paying in advance for top quality carpet and padding the lack of professional workmanship showed. We experienced problems with the shortcuts taken by installers and defects being over-looked or perhaps an attempt to slide it by us by the first installers. Regardless of the excuses given, a job we were told could be done in a day took four weeks. All the while Watkins Flooring seemed as if they couldn't give a [redacted] about the inconvenience of putting a family out of their main living space and made no attempts to make is right. Bottom-line if a tiny room in a double wide was too much to do, I wouldn't consider them for any of our larger projects. This use of a test on a small project probably saved us money on our larger homes by allowing us to see just how disappointed we would be by the "after purchase" treatment and handling of a botched job Watkins Flooring is will to accept. You should have at least sincerely apologized for missing the mark on the promises you made. Guess you got paid upfront to that all that matters, after that there was no need to deliver on your end of the deal.

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Description: Floor Laying, Refinishing and Resurfacing Companies, Floorers, Floors - Hardwood, Vinyl Flooring Suppliers, Floor Materials - Retail, Hardwood Floorers, Floors - Laminate, Carpet Installation, Floor Coverings & Installation, Carpet Layers

Address: 1311 N Marine Blvd, Jacksonville, North Carolina, United States, 28540-6447

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