Watkins Glen Motor Racing Research Council Inc

I contacted Storm Guard Restorations on Monday February 20, on a warranty issue about the roof that was replaced by Storm Guard in July of I provided my name and number to a staff member who told me a contractor named *** would schedule an appointmentI provided *** with photo's of the water damage from the roof leak on February 28, to phone number ###-###-####*** told me he would contact me to schedule an appointment to look at the roof* did not contact me, I had to reach out to this person and confirm an appointment for him to look at the roof warranty issuesI made an appointment with *** on Monday March 6th for him to view the roof on Wednesday March 8th between 11-12pm*** did not show to the appointment and when I called to complain he hung up on me and said "he doesn't have to deal with this"I asked for his managers name and contact information which he refused to giveI sent a text to ###-###-#### requesting his managers contact information whi