This is the most unprofessional store here in this CityThe managers and other staff are very unprofessional and rude and have no sense of how to provid good or excellent customer serviceThey only provide good customer service to the area drug dealers who shop there on a consists basisOn Feb when the Jordans Masters 12s came out my child, his friends along with multiple other people camped outside in the cold for this shoeWhen the store opened at am on Saturday there were individuals who just walked up and got in front of those kids and other people and the managers allowed itThey did not try to form any type of line or try to see who was actually in line and who was cutting the lineThey also told ppl who had been there all night that certain shoe sizes were sold out when they actually weren't they were just holding them for certain customers who had paid them extra money on the side to do soI also witnessed a worker come out when the store opened with a Jordan shoe in hand in the box and take it to a car in the parking lot and the guy in the car have him moneyNow how fair is this to the people who stood outside all night especially the kids my child includedI stopped shopping at this store years ago because of the lack of customer service and for this very reason, they have been doing and getting away with this for years and now I'm speaking upThis store need to be closed down or they need to stop allowing black peoples to run or stop allowing them to sale Jordans when they first come outAnd that was not a racists statement because I am a black woman! The store is now called Citi Gear they also never hardly answer the phone and when you go in the store that always have loud music with vulgar language! How professional is this just like hooking your friends and drug deals up for extra cash and totally disrespecting and not giving the people a chance to buy a shoe when they have sat all night is wrong and ignorant
This is the most unprofessional store here in this CityThe managers and other staff are very unprofessional and rude and have no sense of how to provid good or excellent customer serviceThey only provide good customer service to the area drug dealers who shop there on a consists basisOn Feb when the Jordans Masters 12s came out my child, his friends along with multiple other people camped outside in the cold for this shoeWhen the store opened at am on Saturday there were individuals who just walked up and got in front of those kids and other people and the managers allowed itThey did not try to form any type of line or try to see who was actually in line and who was cutting the lineThey also told ppl who had been there all night that certain shoe sizes were sold out when they actually weren't they were just holding them for certain customers who had paid them extra money on the side to do soI also witnessed a worker come out when the store opened with a Jordan shoe in hand in the box and take it to a car in the parking lot and the guy in the car have him moneyNow how fair is this to the people who stood outside all night especially the kids my child includedI stopped shopping at this store years ago because of the lack of customer service and for this very reason, they have been doing and getting away with this for years and now I'm speaking upThis store need to be closed down or they need to stop allowing black peoples to run or stop allowing them to sale Jordans when they first come outAnd that was not a racists statement because I am a black woman! The store is now called Citi Gear they also never hardly answer the phone and when you go in the store that always have loud music with vulgar language! How professional is this just like hooking your friends and drug deals up for extra cash and totally disrespecting and not giving the people a chance to buy a shoe when they have sat all night is wrong and ignorant