Wausau Buyers Guide

My understanding is that we have received the calls from [redacted] and have explained our difficulties in that area of our delivery during the past several weeks Currently we should have this problem fixed and they should be getting the paper again From time to time we do occasionally have a poor newspaper carrier and/or open routes that sometimes don't get delivered correctly by substitute drivers or on time for that matter due to being short staffed We strive for 100% accurate delivery of all of our homes and businesses in our delivery area We are however a Free Publication, and occasionally are unable to hit every home for reasons stated We do offer well over locations in the greater Wausau area for people to pick up a free Buyers' Guide as well We take delivery seriously and do the utmost to get papers out on a timely and consistent basis[redacted] General ManagerE-Mail: [redacted] Merrill Foto NewsWausau Buyers' GuideMerrill Courier & County CourierThe Antigo Times / Shopper Packerland- Titletown USA Magazine"Currents" - A River District PublicationEFirst Street - Merrill, WI 54452Office #'s: 715-536-7121Cell# : 715-701- Fax# : 715-539-

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

My understanding is that we have received the calls from [redacted] and have explained our difficulties in that area of our delivery during the past several weeks.  Currently we should have this problem fixed and they should be getting the paper again.  From time to time we do occasionally have...

a poor newspaper carrier and/or open routes that sometimes don't get delivered correctly by substitute drivers or on time for that matter due to being short staffed.   We strive for 100% accurate delivery of all of our homes and businesses in our delivery area.   We are however a Free Publication, and occasionally are unable to hit every home for reasons stated.  We do offer well over 50 locations in the greater Wausau area for people to pick up a free Buyers' Guide as well.  We take delivery seriously and do the utmost to get papers out on a timely and consistent basis.[redacted]General ManagerE-Mail: [redacted] Merrill Foto NewsWausau Buyers' GuideMerrill Courier & County CourierThe Antigo Times / Shopper Packerland- Titletown USA Magazine"Currents" - A River District Publication807 E. First Street    -     Merrill, WI  54452Office #'s: 715-536-7121Cell# : 715-701-2381   Fax# :  715-539-3686

My understanding is that we have received the calls from [redacted] and have explained our difficulties in that area of our delivery during the past several weeks.  Currently we should have this problem fixed...

and they should be getting the paper again.  From time to time we do occasionally have a poor newspaper carrier and/or open routes that sometimes don't get delivered correctly by substitute drivers or on time for that matter due to being short staffed.   We strive for 100% accurate delivery of all of our homes and businesses in our delivery area.   We are however a Free Publication, and occasionally are unable to hit every home for reasons stated.  We do offer well over 50 locations in the greater Wausau area for people to pick up a free Buyers' Guide as well.  We take delivery seriously and do the utmost to get papers out on a timely and consistent basis.
[redacted]General Manager
E-Mail: [redacted] 
Merrill Foto News
Wausau Buyers' Guide
Merrill Courier & County Courier
The Antigo Times / Shopper 
Packerland- Titletown USA Magazine
"Currents" - A River District Publication
807 E. First Street    -     Merrill, WI  54452
Office #'s: 715-536-7121
Cell# : 715-701-2381   Fax# :  715-539-3686