Wauson Tree Service

The customer was contacted shortly after the complaint was received and an action plan was put in place to resolve as quickly as possible The final installation is scheduled for Wed the 25th, presuming the correct materials are sent in from the manufacturer Customer will be called to confirm on Monday the 23rd

This complaint has been escalated to corporate for immediate investigation and follaction

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Complaint: ***
I am rejecting this response because: the complaint could be, should be handled at this levelBy sending it to corporate only prolongs the eventual completion of the job that needs to be completed
Regards,
*** ***

The customer was contacted shortly after the complaint was received and an action plan was put in place to resolve as quickly as possible.  The final installation is scheduled for Wed the 25th, presuming the correct materials are sent in from the manufacturer.  Customer will be called to confirm on Monday the 23rd.