Wayne Gouge Remodeling & Restoration

Called and left a message for a return phone call with my phone # and name- [redacted] ###-###-####.I will refund when the call is returnedApologized for the experience and thanked the customer for allowing us to fix our mistakeThanks, [redacted]

White Castle Systems has taken care of and resolved Mr [redacted] 's issue.We sincerely apologize for any confusion or inconvenience this may have caused Mr [redacted] .Best regards, [redacted] ***

Complaint ID # ***
Customer requested a refund and was given a refund the day she requestedThe refund did not hit her bank in the time she thought it should haveI wrote her a check, mailed it along with gift cards for the issues
I told her as the refund hit her bank to please keep that
for the time it took for the bank to process the refund
Thank you,
*** ***
District Sup
***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

[A default letter is provided here
which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Called and left a message for a return phone call with my phone # and name- [redacted] ###-###-####.I will refund when the call is returned. Apologized for the experience and thanked the customer for allowing us to fix our mistake. Thanks,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. 
Regards,
[redacted]

White Castle Systems has taken care of and resolved Mr. [redacted]'s issue.We sincerely apologize for any confusion or inconvenience this may have caused Mr. [redacted].Best regards,[redacted]