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Wayne J. Burgess Masonry

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Wayne J. Burgess Masonry Reviews (6)

Good morning: I wanted to let you know that I did speak with Mary and I went back to her house on Friday evening(July 1st) She did ok it for me to comeI put the soil and seed downThank youWayne [redacted]

*** called to respond and stated: The consumer never actually made us aware of the issueWe only heard about it through the letter from the Revdex.comWayne went over to her home this morning to fix the lawn with topsoil and seed, and the consumer didn't recognize him and she thought there was a charge
for it and he said "no, there is no charge, it is free and I am ready to fix it right now." She said" no thank you, I do not want it done." Obviously we attempted to resolve the issue for her as soon as we were made aware there was an issue

June 21, 2016Dear [redacted] :Th is is in reply to your letter of June 17 , 2016 regarding Wayne [redacted] Masonry . First off all I contacted them on two different occasions my first call I spoke to a woman-she said she would tell Wayne [redacted]. My second call I did talk to Mr. [redacted] . He said he would take care of this by that weekend. He never showed up after waiting some time I wrote to your company my letter dated May 17, 2016. Last week, I was in my front part of the house, a truck drives up. The man said he would fix my lawn at no charge to me . In the first place I never Met Wayne . He never introduced himself. Not realizing it was Wayne, I did refuse . Many companies drive pass the house and offer to do work .  As for Lori stating that I never made it aware to them that there was a problem.  As you can see I tried twice to inform them. Regards , [redacted]I took verbal from [redacted]: I will let him come and fix it as long as he provides ID and calls ahead of time.

Dear [redacted],  My claim has been settled. I received a check yesterday from the company.Thank you for your assistance in this matter.  Best Regards,[redacted]

I did e-mail [redacted] prior to going to her house. I bought the dirt and seed and as I stated before informed [redacted] that I was Wayne and I was there to fix her lawn. I will go back again. This time I will not e-mail her I will call her.  Thank you. Wayne.

Good morning: I wanted to let you know that I did speak with Mary and I went back to her house on Friday evening. (July 1st) She did ok it for me to come. I put the soil and seed down. Thank you. Wayne [redacted].

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Address: 7636 Windsor Dr N, Syracuse, New York, United States, 13212-1017

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