[redacted] Please See Attached Documents [redacted]
Revdex.comPOBox 1000DuPont, WA 98327Phone: 206-431-2222Fax: 206-431-2211/206-431-2200Regarding:ID [redacted] p.1Concerning the promptness of install; The initial estimate was done on June 15, the installed productwas July 30....
When looking at the scope of what has to happen in that 6 weeks amount of time, it is veryresonable. The customer must first make a decision, we then order the vinyl that can take 10 days toreceive into Portland and we are usually booked out at least 6 weeks. So we feel that the install timewas approipriate.When [redacted] first brought to out attention his concerns we tried to set up a time to come look at the toilet.But he informed us he would be going into the hospital so we 'lllished him well and asked him to call uswhen he got feeling better. Of which he did. We did everythlng we could to get over to see him in areasonable amount of time. We resolved all the problems on Nov. 30 prior to receiving this notice ofcomplaint. The toilet does not rock and upon close inspection it does not have a water leak. Brownsticky build up is of the human leakage.Wayne Martin Floor Covering[redacted]St. Helens, OR 97051phone and fax: 503-397-4117[redacted]@gmail.com
[redacted] Please See Attached Documents [redacted]
Revdex.comPOBox 1000DuPont, WA 98327Phone: 206-431-2222Fax: 206-431-2211/206-431-2200Regarding:ID [redacted] p.1Concerning the promptness of install; The initial estimate was done on June 15, the installed productwas July 30....
When looking at the scope of what has to happen in that 6 weeks amount of time, it is veryresonable. The customer must first make a decision, we then order the vinyl that can take 10 days toreceive into Portland and we are usually booked out at least 6 weeks. So we feel that the install timewas approipriate.When [redacted] first brought to out attention his concerns we tried to set up a time to come look at the toilet.But he informed us he would be going into the hospital so we 'lllished him well and asked him to call uswhen he got feeling better. Of which he did. We did everythlng we could to get over to see him in areasonable amount of time. We resolved all the problems on Nov. 30 prior to receiving this notice ofcomplaint. The toilet does not rock and upon close inspection it does not have a water leak. Brownsticky build up is of the human leakage.Wayne Martin Floor Covering[redacted]St. Helens, OR 97051phone and fax: 503-397-4117[redacted]@gmail.com