Wayne's Auto Parts & Chroming

Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] Regards, [redacted] Dear [redacted] ***, I am in receipt of your letter dated June 9, Since the Fall of 2015, I have not received any telephone calls, correspondence, emails or fax reports from any representative from Wayne’s Auto Parts and Chroming stating the intention to continue an ongoing searching for the rear bumperTherefore I dispute this allegation made by the business owner that he is/was making an effort to locate/replace my missing bumper.The total car parts were in his possession for almost years to date and duplicate parts can be found via an internet search.Thank you in advance for your continued efforts to help me with this matter,

[redacted] statement of the account history is mostly accurate except for the only piece we were short on was the rear bumper The bumper we received to restore was incorrect and that caused the delayNonetheless, our communication and response time for the [redacted] family was certainly below our standardsWe have rectified the problem and have a rear bumper being shipped directly to their home and should arrive no later than June 27, My humble apologies to the [redacted] familyThank you

*** *** *** statement of the account history is
mostly accurate except for the only piece we were short on was the rear bumper
The bumper we received to restore was incorrect and that caused the delayNonetheless,
our communication and response time for the *** family was certainly below
our standardsWe have rectified the problem and have a rear bumper being
shipped directly to their home and should arrive no later than June 27,
My humble apologies to the *** familyThank you

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: ***
Regards,
*** ***

Revdex.com spoke with the business owner and they have been in contact with the customer about the on going search for the rear bumperHe has been in contact with the customer about this on going search and the customer is aware they are still actively looking into this

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
Dear ** ***, I am in receipt of
your letter dated June 9, Since the Fall of 2015, I have not received any
telephone calls, correspondence, emails or fax reports from any representative
from Wayne’s Auto Parts and Chroming stating the intention to continue an
ongoing searching for the rear bumperTherefore I dispute this allegation made
by the business owner that he is/was making an effort to locate/replace my
missing bumper.The total car parts were in his possession for almost
years to date and duplicate parts can be found via an internet search.Thank you in advance for your continued efforts to help me
with this matter,

Revdex.com:
I have
reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** *** Dear ** ***, I am in receipt of
your letter dated June 9, Since the Fall of 2015, I have not received any
telephone calls, correspondence, emails or fax reports from any representative
from Wayne’s Auto Parts and Chroming stating the intention to continue an
ongoing searching for the rear bumperTherefore I dispute this allegation made
by the business owner that he is/was making an effort to locate/replace my
missing bumper.The total car parts were in his possession for almost
years to date and duplicate parts can be found via an internet search.Thank you in advance for your continued efforts to help me
with this matter,

Revdex.com spoke with the business owner and they have been in contact with the customer about the on going search for the rear bumperHe has been in contact with the customer about this on going
search and the customer is aware they are still actively looking into this