WayneBrooks Builders, LLC

Revdex.com, Friday, January 19, This response is related to complaint ID [redacted] We did originally provide an estimate to install flooring throughout the home, which was ultimately changed to one room of the home and a hallwayAlthough, at the time that the customer wanted the work performed we did not have space in our scheduleSo we set them up with another contractor who actually performed the work, and was paid directly by the customerWe did provide them with the ten percent refund that we agreed upon through our own correspondence, however the value/total cost of the work performed is overstated in the complaint by nearly 60%Thank you, Wayne Brooks Builders

Revdex.com, Friday, January 19, 2018 This response is related to complaint ID [redacted] We did originally provide an estimate to install flooring throughout the home, which was ultimately changed to one room of the home and a hallway. Although, at the time that the...

customer wanted the work performed we did not have space in our schedule. So we set them up with another contractor who actually performed the work, and was paid directly by the customer. We did provide them with the ten percent refund that we agreed upon through our own correspondence, however the value/total cost of the work performed is overstated in the complaint by nearly 60%. Thank you, Wayne Brooks Builders

Complaint: [redacted]
I am rejecting this response because: Yes, we were refunded not quite the 10% (received $120) of the work, we were still left with $315 worth ofwork to repair and finish the job just on the closet alone. The damage to the flooring, stains left on the carpeting, and reinstallation of transitions are not included in that cost. 
Regards,
[redacted][To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the response. If the consumer does not provide a reason the complaint will be closed Answered]