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Review: WayTechSolution and I had an agreement last year whereby and I quote "WAYTECH SOLUTION THIS IS THE LAST TIME YOU ARE PAYING FOR THE NETWORK SECURITY FOR LITIMEAFTER THIS$199.99 NO CHARGE YOU HAVE TO PAY ANY BODY IN FUTURE IF YOU HAVE ANY PROBLEM JUST CALLUS AND WE WILL FIX IT WITHOUT ANY CHARGES AND THIS IS FOR ALL 4 COMPUTERS.----------------------------------------------------------------------... NAME = [redacted]Toll free number = ###-###-#### (Working Hours (Monday To Friday) 9AM to 6PM CST)Premium Toll free number = ###-###-#### - 24X7 SupportEmail - [redacted]". Last month they told me multiple reason for being hacked.They stated that I needed a "sonic firewall" to avoid this problem. I reiterated to them the agreement stated above but they replied that that was only for web access.They just keep changing the rules and when I refused to pay, they didn't fix anything and hung up on me.Desired Settlement: I would either want a refund of $199.99 plus interest or they abide by their agreement and do whatever is necessary to protect my home network and PCs for life...even if they must install a sonic firewall at no cost to me.

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Description: Computers Hardware, Software & Services

Address: 1 Presidio, Irvine, California, United States, 92614

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