WB USA Reviews (1)
View Photos
WB USA Rating
Description: Water Filtration & Purification Equipment
Address: 635 N Twin Oaks Valley Rd #19, San Marcos, California, United States, 92069
Phone: |
Show more...
|
Web: |
|
Add contact information for WB USA
Add new contacts
Review: My name is [redacted] and I represent [redacted] (a water store company in [redacted]). I am writing to complain about our recent transaction with
Water Business USA
635 N. TWIN OAKS VALLEY RD#15
SAN MARCOS, CA 92069
represented by Mr [redacted] who can be reached at (760) [redacted].
The equipment we ordered from Mr [redacted] this past June was missing parts and had defective parts. One of the two water filtration skids we ordered was missing two reverse osmosis membranes. When we received the skids in [redacted], the two pressure vessels that are supposed to house the membranes were empty. We also had two defective membranes out of the six membranes we ordered as spare parts. We also ordered two mineral tanks but the valving on the tanks were missing which renders the tanks useless. For the past three months I have been trying to seek a resolution for this with [redacted] whom I have met and known for the past three years. I have talked to Mr [redacted] on the phone and send him emails explaining the issues. He stopped answering my calls and refuses to answer my emails.
I am disappointed with Mr [redacted] choice of dealing with this matter.
I kindly request that Revdex.com investigates and seek a resolution to this issue.
Best Regards,
(319) [redacted]@gmail.comDesired Settlement: ship the missing parts and replacements to defective parts to [redacted].