The company WCC roofing never addressed the many issues with my roofHere are pictures of damage, a written contract, and water bubble in my epdm that was never properly fixedThe top picture is a water bubble in my epdm, they put holes in my inline gutter that and added caulk this will not hold up in a gutter they tried to replicate a custom piece of metal used as a water diverter but took it down because the roofer said it looked warped and not goodNow I have damage to my new epdm with all these holes in my gutter that will leak, rotten wood they roofed overThey also used in galvanized nails and in the contract they were supposed to use copper nailsThese in galvanized nails will rust and the slate will fall off the roofThe spacers that hold down the epdm are spaced to far apart causing my roof to bow none of these issues have been addressedPlease reopen this caseThey sent a substandard crew out because I am so far awayI am an hour out of StLouis The roofing job has many issues and was not done properlyI spent $29,on this roof and am left with water damage, and a roof that is leaking, rotten wood, slates not done properly, epdm not done properlyI have a roof inspection stating thisThank you [redacted] ( [redacted] ) cell
In Regards to the Complaint received by Mrs [redacted] We agreed to install a new roofing system over her current one on a Year plus old historic home that was in bad shape structurally We explained to the owner that it had structural deficiencies and that we would only be able to do so much Once we commenced work in she began micro managing our workers by literally standing over them while they worked She would get there cell numbers and contact them directly with her many details she wanted changedThis practice went on for over a year At one point when we were supposed to remove two rows of slate to run the new material behind but when we attempted this all her other slate tiles began breaking and she demanded we replace them We ended up replacing Percent of her slate roofing in which we never agreed to do and she refused to pay us forWe tried our best to satisfy her to no avail When we final were completed she then continued to call us with minor repairs and then even tried to have us do additional work At this point her project is beyond the warranty period and we have no obligation In total we lost over 14K doing this job for her I have attached the cost breakdown listing all of the expenses I do not believe this should reflect on our company at all Her home is very old and she basically got 14K of free work! We just cant continue to throw money away on someone who wants perfection but wont pay for it PLEASE HELP
The company WCC roofing never addressed the many issues with my roofHere are pictures of damage, a written contract, and water bubble in my epdm that was never properly fixedThe top picture is a water bubble in my epdm, they put holes in my inline gutter that and added caulk this will not hold up in a gutter they tried to replicate a custom piece of metal used as a water diverter but took it down because the roofer said it looked warped and not goodNow I have damage to my new epdm with all these holes in my gutter that will leak, rotten wood they roofed overThey also used in galvanized nails and in the contract they were supposed to use copper nailsThese in galvanized nails will rust and the slate will fall off the roofThe spacers that hold down the epdm are spaced to far apart causing my roof to bow none of these issues have been addressedPlease reopen this caseThey sent a substandard crew out because I am so far awayI am an hour out of StLouis The roofing job has many issues and was not done properlyI spent $29,on this roof and am left with water damage, and a roof that is leaking, rotten wood, slates not done properly, epdm not done properlyI have a roof inspection stating thisThank you [redacted] ( [redacted] ) cell
In Regards to the Complaint received by Mrs [redacted] We agreed to install a new roofing system over her current one on a Year plus old historic home that was in bad shape structurally We explained to the owner that it had structural deficiencies and that we would only be able to do so much Once we commenced work in she began micro managing our workers by literally standing over them while they worked She would get there cell numbers and contact them directly with her many details she wanted changedThis practice went on for over a year At one point when we were supposed to remove two rows of slate to run the new material behind but when we attempted this all her other slate tiles began breaking and she demanded we replace them We ended up replacing Percent of her slate roofing in which we never agreed to do and she refused to pay us forWe tried our best to satisfy her to no avail When we final were completed she then continued to call us with minor repairs and then even tried to have us do additional work At this point her project is beyond the warranty period and we have no obligation In total we lost over 14K doing this job for her I have attached the cost breakdown listing all of the expenses I do not believe this should reflect on our company at all Her home is very old and she basically got 14K of free work! We just cant continue to throw money away on someone who wants perfection but wont pay for it PLEASE HELP