This resident paid these fees in error A refund for these fee was issued on 8/19/ and it was sent to the [redacted] address per the lease The [redacted] will reimburse this resident once they receive the check We have contacted the [redacted] and informed them
May 19, Revdex.com of Metropolitan Houston W Loop South, Suite #Houston, TX RE: Revdex.com Case [redacted] — Greystar Management Services, LP [redacted] Graham *** [redacted] * *** [redacted] ** [redacted] Gentlemen: The attached information Mr Graham provided to Villa Toscana stated that his "Location of Ship/Station was Houston, Texas and his forwarding address was Houston, Texas After a conversation with MrGraham and verification by his recruiter; we were advised that although the location states Houston, he is actually going to be stationed elsewhereWe attempted to contact Mr Graham to no avail and left a message on his voice mail regarding the acceptance of the thirty (30) day notice to vacate, which was provided to our office on May 18, Mr Graham will be responsible for rent through June 16, as well as a final water bill If you need any additional information, please let me know Sincerely, Villa Toscana *** *** Tedford Community Manager
Ordered a brand new unit for this resident and have given him a temporary unit in the mean time Received the new unit Thursday evening I spoke with the resident yesterday and explained the situation to him and he seemed fine and understood He did not request other accommodations or any concessions when I spoke to him yesterday, Followed up with him again before I left yesterday and got his voicemail so I left him a message
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me
Can you please let me know which apartment community you are referring to? Thank you
This resident paid these fees in error A refund for these fee was issued on 8/19/ and it was sent to the [redacted] address per the lease The [redacted] will reimburse this resident once they receive the check We have contacted the [redacted] and informed them
May 19, Revdex.com of Metropolitan Houston W Loop South, Suite #Houston, TX RE: Revdex.com Case [redacted] — Greystar Management Services, LP [redacted] Graham *** [redacted] * *** [redacted] ** [redacted] Gentlemen: The attached information Mr Graham provided to Villa Toscana stated that his "Location of Ship/Station was Houston, Texas and his forwarding address was Houston, Texas After a conversation with MrGraham and verification by his recruiter; we were advised that although the location states Houston, he is actually going to be stationed elsewhereWe attempted to contact Mr Graham to no avail and left a message on his voice mail regarding the acceptance of the thirty (30) day notice to vacate, which was provided to our office on May 18, Mr Graham will be responsible for rent through June 16, as well as a final water bill If you need any additional information, please let me know Sincerely, Villa Toscana *** *** Tedford Community Manager
Greystar does not manage [redacted] It is managed by [redacted] Thank you
Ordered a brand new unit for this resident and have given him a temporary unit in the mean time Received the new unit Thursday evening I spoke with the resident yesterday and explained the situation to him and he seemed fine and understood He did not request other accommodations or any concessions when I spoke to him yesterday, Followed up with him again before I left yesterday and got his voicemail so I left him a message
Can you please let us know which property this complaint is referencing? Thank you
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me