Won't refund money
I booked this hotel in February for a weekend vacationUpon arrival the hotel was under construction and no more rooms availableThe representative said they had a sister hotel which was two buildings down to accommodate us, we go down the street to the other hotel the front door didn't work so we had to walk to the back door to enter the building at the moment of course we decided okay it's late we arrived at night lets just stay here for the nightWe go to check in and requires additional deposit on top of the money we had already paid to themLet me note the money was not a issue I booked a hotel around the same price plus a deposit alsoI reached out to booking who says the hotel claims they weren't under construction which was not true and that the hotel that they offered us was a "upgrade"
Won't refund money
I booked this hotel in February for a weekend vacationUpon arrival the hotel was under construction and no more rooms availableThe representative said they had a sister hotel which was two buildings down to accommodate us, we go down the street to the other hotel the front door didn't work so we had to walk to the back door to enter the building at the moment of course we decided okay it's late we arrived at night lets just stay here for the nightWe go to check in and requires additional deposit on top of the money we had already paid to themLet me note the money was not a issue I booked a hotel around the same price plus a deposit alsoI reached out to booking who says the hotel claims they weren't under construction which was not true and that the hotel that they offered us was a "upgrade"