We-Shine Maid Service

Complaint: ***
I am rejecting this response because I no longer want to have contact with this companyThis issue has been resolved in another way.
Sincerely,
*** ***

These allegations are false! We did have some issues in regards to scheduling which is why WE cancelled not you, I let you know we were going to discontinue services and you said it was fine && to return the key which I then agreed to do soIn regards to me “taking” anything, you asked me
if I had seen a green frog (small) because you couldn’t find it and I then replied “yes, that we found it inside our basket but weren’t sure where it came fromSince I knew the owner now I would return it” you said that it was perfectly fine that you just wanted to ask in case we had seen itYou knew very well we did not take it, or anything else in your home for that matterI could not return the key because you did not answer text messages from me and I needed to try out which key was yours so I wouldn’t give you the wrong oneI could not go and just try the key out in a home that’s not mine and with no permission from the ownerI don’t understand you saying you were not happy and that all these “incidents” were going on when every time I texted you, you stated you were very pleased and even posted a review for us after you asked me about the small frogWhy would you post a review for someone who would take something from your home like you are trying to state on here? It’s just simply not true! I have all the conversations that were made between you and I, as well as your husband and IIf I continue to read allegations I will continue with legal action, we do not want our name dragged with something that is simply not true and such a big accusation! We will continue to document all responses. Thank you!!!

Complaint: ***
I am rejecting this response because I no longer want to have contact with this companyThis issue has been resolved in another way.
Sincerely,
*** ***

These allegations are false! We did have some issues in regards to scheduling which is why WE cancelled not you, I let you know we were going to discontinue services and you said it was fine && to return the key which I then agreed to do soIn regards to me “taking” anything, you asked me
if I had seen a green frog (small) because you couldn’t find it and I then replied “yes, that we found it inside our basket but weren’t sure where it came fromSince I knew the owner now I would return it” you said that it was perfectly fine that you just wanted to ask in case we had seen itYou knew very well we did not take it, or anything else in your home for that matterI could not return the key because you did not answer text messages from me and I needed to try out which key was yours so I wouldn’t give you the wrong oneI could not go and just try the key out in a home that’s not mine and with no permission from the ownerI don’t understand you saying you were not happy and that all these “incidents” were going on when every time I texted you, you stated you were very pleased and even posted a review for us after you asked me about the small frogWhy would you post a review for someone who would take something from your home like you are trying to state on here? It’s just simply not true! I have all the conversations that were made between you and I, as well as your husband and IIf I continue to read allegations I will continue with legal action, we do not want our name dragged with something that is simply not true and such a big accusation! We will continue to document all responses. Thank you!!!