Weathertight Roofing, Inc.

Initial Business Response /* (4000, 11, 2015/11/24) */
The original contract was not for removal and replacement with a new deck materials. It was a re-surfacing od the deck. The materials used did not meet expectations. It's not the consumers fault so we are choosing to refund their...

money.
Final Consumer Response /* (4200, 9, 2015/11/23) */
The owner of Weathertight roofing made an appointment to come see the deck on Nov 20, 2015. He examined the deck and areas that were leaking and asked to see my copy of the contract. I provided him my copy of the contract and copy of my receipt. He said he would like to talk to his Manager in charge of the job and would like an opportunity to repair the deck. I agreed to have the repair done if it would stop the leaking. I mentioned that I had called the company at least two times regarding the leaking and an employee came out at least two times to add more waterproof sealant but the leaking did not stop. He said he would contact me.
11/23/15- I received a voicemail from the owner of Weathertight Roofing, [redacted] stating that they will refund the amount originally paid for the repair.