[redacted] misinterpreted my offerAt the end of my response to him that offer was to send my men and topsoil to remedy his yard grade no chargePreviously it was offered for cost of men's per hour pay [redacted] would have landscaping responsibilities regardless of the new patio as backfilling is not included and he had just dirt without grass in a large area directly behind his house and offset of the patio I'm offering to remedy his grade no charge to help this situation Thank you, ***.Tell us why here
Tell us why here...In response to ***'s complaint [redacted] was home from work that day to supervise his project Friday July 15th[redacted] changed and added things multiple timesThe price, which was pro-rated for the additional work was too costly for him so I gave him discounted prices on his changes [redacted] added a walk,shed slab & patio increased areaDuring set up [redacted] told us what he wanted and was with me when I was setting the gradesI showed [redacted] the steps out of his house to the patio and the patio to the lawn [redacted] said it was fineI mentioned to [redacted] he would need some fill to bring his low lawn up for the pitch drainage.He agreed[redacted] told me he had water draining down his basement wall and had someone grade that area out but they did it wrong.That area is a flat spot and needs fill to drain away from the houseThe two wooden steps removed by [redacted] were temporary and of an uneven naturewith the bottom step at ground level [redacted] mentioned in his complaint that one step was cheaper and easier for me, on the contrary as itwas cheaper for [redacted] if he didn't want more steps and work done to lower everything and have a water problemI never lied to [redacted] about anything and especially the step code.We know the code is nothing over 8" steps but we make to 7.5" steps so if there were any settling the steps would still be to codeIf [redacted] wanted more steps and a lower patiohe could have easily said so when I showed him the grades and form heightsHe in turn would have water drainage problems and have to re landscape his lawn by excavating not just addingtopsoil which is much cheaper [redacted] had the whole weekend to change the form work as we didn't pour until Monday July and it was ready FridayIn fact [redacted] sent some changes of an area he wanted bigger and radiusesHe said other than those small changes everything looks greatI have his text to me Sunday July at 4:20PM which reads,"Hello ***, everything looks greatWanted to be sure all corners are roundedThanks again!!" Then Sunday at 6:44PM he sent two pictures of the job that he had made more changesOne was to increase the walk area and another to put a raduis cornerinNo mention of grade changes even though he meticulously looked over the form work for days making small changes back and forth After it was poured [redacted] then decided it would be too much topsoil for himHe mentioned my brother quoted him a price to landscape at $1500.00.He failed to mention that was with mulch, topsoil, seed and to also back fill the concrete driveway [redacted] was upset with having to fill his lawn so I tried to help his costs by again giving him yet another discount of $of extras to go towards topsoil and offered him twomen that he could pay $per hour each to grade out his lawnWhich would have have took approx to hoursOne quad-axle dump truck load would be enough fillI never said multiple truckloads is as every job is different depending on pitchThe concrete quality is fine and we cleaned the concrete splatter off the siding I don't appreciate being called a liar and a scam artistEvery detail was explained and gone over meticulously with [redacted] prior to, during and after the work was completedThis company has been in business since and has an A Plus rating with the Revdex.com with only one complaint in over yearsThis hardly makes for a scam artist.We have also received a vast amount of referrals and repeat business over our plus years in businessTo show no hard feelings my offer to send two men to grade out the topsoil to give ***s lawn proper grade still standsThank You, ***
[redacted] misinterpreted my offerAt the end of my response to him that offer was to send my men and topsoil to remedy his yard grade no chargePreviously it was offered for cost of men's per hour pay [redacted] would have landscaping responsibilities regardless of the new patio as backfilling is not included and he had just dirt without grass in a large area directly behind his house and offset of the patio I'm offering to remedy his grade no charge to help this situation Thank you, ***.Tell us why here
Tell us why here...In response to ***'s complaint [redacted] was home from work that day to supervise his project Friday July 15th[redacted] changed and added things multiple timesThe price, which was pro-rated for the additional work was too costly for him so I gave him discounted prices on his changes [redacted] added a walk,shed slab & patio increased areaDuring set up [redacted] told us what he wanted and was with me when I was setting the gradesI showed [redacted] the steps out of his house to the patio and the patio to the lawn [redacted] said it was fineI mentioned to [redacted] he would need some fill to bring his low lawn up for the pitch drainage.He agreed[redacted] told me he had water draining down his basement wall and had someone grade that area out but they did it wrong.That area is a flat spot and needs fill to drain away from the houseThe two wooden steps removed by [redacted] were temporary and of an uneven naturewith the bottom step at ground level [redacted] mentioned in his complaint that one step was cheaper and easier for me, on the contrary as itwas cheaper for [redacted] if he didn't want more steps and work done to lower everything and have a water problemI never lied to [redacted] about anything and especially the step code.We know the code is nothing over 8" steps but we make to 7.5" steps so if there were any settling the steps would still be to codeIf [redacted] wanted more steps and a lower patiohe could have easily said so when I showed him the grades and form heightsHe in turn would have water drainage problems and have to re landscape his lawn by excavating not just addingtopsoil which is much cheaper [redacted] had the whole weekend to change the form work as we didn't pour until Monday July and it was ready FridayIn fact [redacted] sent some changes of an area he wanted bigger and radiusesHe said other than those small changes everything looks greatI have his text to me Sunday July at 4:20PM which reads,"Hello ***, everything looks greatWanted to be sure all corners are roundedThanks again!!" Then Sunday at 6:44PM he sent two pictures of the job that he had made more changesOne was to increase the walk area and another to put a raduis cornerinNo mention of grade changes even though he meticulously looked over the form work for days making small changes back and forth After it was poured [redacted] then decided it would be too much topsoil for himHe mentioned my brother quoted him a price to landscape at $1500.00.He failed to mention that was with mulch, topsoil, seed and to also back fill the concrete driveway [redacted] was upset with having to fill his lawn so I tried to help his costs by again giving him yet another discount of $of extras to go towards topsoil and offered him twomen that he could pay $per hour each to grade out his lawnWhich would have have took approx to hoursOne quad-axle dump truck load would be enough fillI never said multiple truckloads is as every job is different depending on pitchThe concrete quality is fine and we cleaned the concrete splatter off the siding I don't appreciate being called a liar and a scam artistEvery detail was explained and gone over meticulously with [redacted] prior to, during and after the work was completedThis company has been in business since and has an A Plus rating with the Revdex.com with only one complaint in over yearsThis hardly makes for a scam artist.We have also received a vast amount of referrals and repeat business over our plus years in businessTo show no hard feelings my offer to send two men to grade out the topsoil to give ***s lawn proper grade still standsThank You, ***