we went to the Midus in Auburn NY to have an oil change done with free tire rotationMy husband had to tell them that they didn't do the tire rotation(you can see what they do through the windows) After that we drove down the road and our van was shakingthey wanted us to come back and pay bucks for and alignment or rotate them backWent to another place and was told we had a bent rimI called them and they told me that they can't check all tires it would take time and they only do tire also they would have to charge for all tiresI was told I would have to hit a curb or huge pothole for a bent rimI said if I hit a pothole that bad or a curb I should have deffinatelty known or swirved off the road and was told yesWell I am most positive I did not do eitherNow we are stuck with more repairs to be made
I am STUNNED that Midas is receiving an A+ rating after all of these complaints I was told by a Midas employee that they are forced to upsell items that cars do not need I went in for an issue with my brakes and unfortunately left with $less in my pocket I easily found later that they did a ton of work that wasn't needed They even lied about a fake leak where there was a grease stain They do not follow dealer recommendations for service They follow THEIR OWN!!!! How can this be considered A+ service? They cheated me all while I talked to the manager about our kids and how important they are So ridiculously shady Once I called with a complaint, he was screaming at me Never, ever go to Midas
we went to the Midus in Auburn NY to have an oil change done with free tire rotation. My husband had to tell them that they didn't do the tire rotation(you can see what they do through the windows) After that we drove down the road and our van was shaking. they wanted us to come back and pay 70 bucks for and alignment or rotate them back. Went to another place and was told we had a bent rim. I called them and they told me that they can't check all tires it would take time and they only do 1 tire also they would have to charge for all tires. I was told I would have to hit a curb or huge pothole for a bent rim. I said if I hit a pothole that bad or a curb I should have deffinatelty known or swirved off the road and was told yes. Well I am most positive I did not do either. Now we are stuck with more repairs to be made.
I am STUNNED that Midas is receiving an A+ rating after all of these complaints. I was told by a Midas employee that they are forced to upsell items that cars do not need. I went in for an issue with my brakes and unfortunately left with $1000 less in my pocket. I easily found later that they did a ton of work that wasn't needed. They even lied about a fake leak where there was a grease stain. They do not follow dealer recommendations for service. They follow THEIR OWN!!!! How can this be considered A+ service? They cheated me all while I talked to the manager about our kids and how important they are. So ridiculously shady. Once I called with a complaint, he was screaming at me. Never, ever go to Midas.
we went to the Midus in Auburn NY to have an oil change done with free tire rotationMy husband had to tell them that they didn't do the tire rotation(you can see what they do through the windows) After that we drove down the road and our van was shakingthey wanted us to come back and pay bucks for and alignment or rotate them backWent to another place and was told we had a bent rimI called them and they told me that they can't check all tires it would take time and they only do tire also they would have to charge for all tiresI was told I would have to hit a curb or huge pothole for a bent rimI said if I hit a pothole that bad or a curb I should have deffinatelty known or swirved off the road and was told yesWell I am most positive I did not do eitherNow we are stuck with more repairs to be made
I am STUNNED that Midas is receiving an A+ rating after all of these complaints I was told by a Midas employee that they are forced to upsell items that cars do not need I went in for an issue with my brakes and unfortunately left with $less in my pocket I easily found later that they did a ton of work that wasn't needed They even lied about a fake leak where there was a grease stain They do not follow dealer recommendations for service They follow THEIR OWN!!!! How can this be considered A+ service? They cheated me all while I talked to the manager about our kids and how important they are So ridiculously shady Once I called with a complaint, he was screaming at me Never, ever go to Midas
we went to the Midus in Auburn NY to have an oil change done with free tire rotation. My husband had to tell them that they didn't do the tire rotation(you can see what they do through the windows) After that we drove down the road and our van was shaking. they wanted us to come back and pay 70 bucks for and alignment or rotate them back. Went to another place and was told we had a bent rim. I called them and they told me that they can't check all tires it would take time and they only do 1 tire also they would have to charge for all tires. I was told I would have to hit a curb or huge pothole for a bent rim. I said if I hit a pothole that bad or a curb I should have deffinatelty known or swirved off the road and was told yes. Well I am most positive I did not do either. Now we are stuck with more repairs to be made.
I am STUNNED that Midas is receiving an A+ rating after all of these complaints. I was told by a Midas employee that they are forced to upsell items that cars do not need. I went in for an issue with my brakes and unfortunately left with $1000 less in my pocket. I easily found later that they did a ton of work that wasn't needed. They even lied about a fake leak where there was a grease stain. They do not follow dealer recommendations for service. They follow THEIR OWN!!!! How can this be considered A+ service? They cheated me all while I talked to the manager about our kids and how important they are. So ridiculously shady. Once I called with a complaint, he was screaming at me. Never, ever go to Midas.